Store PUD Courier

POSITION SUMMARY

Under general supervision, the Pick Up & Delivery (PUD) provides customer service activities related to picking up and delivery orders to and from Fed Ex Office stores and customers' places of business. Responsibilities are accomplished by driving a company vehicle and ensuring regular servicing and cleaning of vehicles is conducted. The PUD Courier receives daily route information from a centralized dispatcher and may perform additional duties within a Fed Ex Office Store when not assigned any pick-up/delivery activity.

• Responsible for driving the company vehicle to perform pick-up/delivery service for Fed Ex Office stores and for customers
• Pick-up duties encompass driving to the customer's place of business (or a Fed Ex Office store), receiving completed masters for photocopying orders and picking up supplies and inventory items from vendor's place of business
• Delivery duties include delivering finished photocopy orders to customers (or a Fed Ex Office store) and distributing marketing materials as requested
• Receive daily route information from a centralized dispatcher via a company provided phone
• Responsible for the operation of company Vehicle according to applicable motor vehicle regulations, company policy and auto insurance guidelines
• Ensuring the proper upkeep and maintenance of the vehicle by conducting regular servicing and cleaning procedures
• Responsible for maintaining pick-up/delivery logs and vehicle maintenance logs to document duties performed
• Adhere to Fed Ex Office company and vehicle safety policies and guidelines
• Follow accident procedures and observe traffic laws
• Responsible for ensuring quality service is provided at each customer interaction by providing efficient and professional delivery service, answering customer questions, problem resolution and polite and caring transactions/interactions
• Responsible for performing additional duties within the store during non-delivery times
• All other duties as needed or required

• High school diploma or equivalent education
• Must be at least 21 years old and have a minimum of two years of driving experience
• Valid and current driver's license
• Ability to comply with any specialized regulatory or licensing requirements, as determined by geographic location and/or work assignment;
  Fed Ex Office will communicate any specialized regulatory or licensing requirements during the hiring process
• Must meet and maintain the Fed Ex Office Motor Vehicle Requirements, to be audited annually
• For new hires, must meet all Fed Ex Office employment qualifications in force at time of hiring
• For current Fed Ex Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook

• Ability to stand during entire shift, excluding meal and rest periods
• Ability to move and lift 55 pounds
• Ability, on a consistent basis, to bend/twist at the waist and knees
• Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
• Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
• Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
• Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
• Ability, on a consistent basis to work with minimal supervision
• Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the Fed Ex Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Pay Transparency:
The compensation range is a reasonable estimate of the current starting salary range for this role across all potential locations. Actual starting pay will be determined by experience, market level, location, and other job-related factors permitted by law. Employee may be eligible for additional pay, premiums, or bonus potential. The company offers eligible employees health, vision, dental insurance, retirement, and tuition reimbursement.

Pay: $20.75 - $25.41/hr

Schedule:

M-F 9am-5pm

Fed Ex Office is an Equal Opportunity Employer including Vets/Disability.

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• Pay Transparency

Fed Ex Office will provide reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process, if requested. Applicants who require reasonable accommodations should email

Fed Ex Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a…