Warehouse Manager

Description About QCD

Established in 2006, Quality Custom Distribution Services LLC (QCD), a subsidiary of GSF, is a custom last-mile distribution company specializing in tailored solutions for selected food service Industry customers. Headquartered in Frisco, Texas, QCD services thousands of restaurants throughout the United States. Providing over 37,000 deliveries a week from 25 strategically located distribution centers, the QCD fleet averages more than 40 million miles driven per year.

QCD associates also help run a national non-profit, the GSF Foundation. At QCD, every role drives success. Whether you're preparing orders, making deliveries, mapping routes, or managing warehouses, you're part of a dynamic team that keeps America's favorite restaurants running. Beyond offering logistics jobs, we build careers and fuel the future of food service distribution.

You’ll lead all aspects of warehouse operations within a fast-paced distribution center, ensuring inventory accuracy, operational efficiency, quality standards, and team performance exceed expectations. This role is about driving results through people, processes, and continuous improvement while maintaining a safe, compliant, and customer-focused operation.

• Lead day-to-day warehouse operations, including receiving, inventory control, storage, shipping, and overall warehouse performance within a multi-temperature distribution environment
• Analyze operational and labor performance data to ensure productivity, quality, service, and inventory objectives are achieved or exceeded
• Lead, coach, and develop a team of approximately 45-50 associates through subordinate supervisors, fostering a high-performance and inclusive culture
• Support hiring, training, employee development, performance management, and retention initiatives to build a motivated workforce
• Audit warehouse, shipping, receiving, and inventory control processes and implement improvements to enhance accuracy, availability, sanitation, security, and efficiency
• Ensure compliance with company, customer, and regulatory requirements, including OSHA, HACCP, AIB, DOT, and food safety standards
• Develop and manage departmental budgets, control operating expenses, and oversee the maintenance and utilization of material handling equipment
• Partner with leadership, customers, vendors, and cross-functional teams by providing operational reporting, business analysis, and support for strategic projects and continuous improvement initiatives

• 7+ years of progressive warehouse operations experience, including receiving, inventory control, storage, and shipping within a distribution center environment
• 3-5 years of leadership experience managing warehouse teams in a fast-paced operation
• Strong knowledge of warehouse operations, inventory management systems, warehouse racking systems, and food distribution practices
• Working knowledge of OSHA, HACCP, AIB, DOT, and other safety and regulatory requirements applicable to warehouse operations
• Proven ability to lead, develop, and motivate diverse teams while managing labor planning, performance, and employee engagement initiatives
• Experience managing budgets, controlling operational costs, and driving continuous improvement through data analysis and problem-solving
• Proficiency with warehouse management systems, inventory control software, Microsoft Office applications, and AS400 systems preferred
• Bachelor’s degree in Business Administration, Supply Chain, Logistics, or a related field preferred; equivalent experience considered. Food service or food distribution experience is a plus.

• Full-time, on-site leadership role within a temperature-controlled distribution center environment, including dry, refrigerated, and freezer areas
• Supports a 24/7 operation with flexibility required for evenings, weekends, holidays, and business needs
• Leads warehouse operations focused on safety, inventory integrity, service excellence, productivity, and continuous improvement
• Responsible for managing warehouse personnel, operational resources, inventory controls, and facility performance