AR​/AP Clerk

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Full Time Clerical Kannapolis, NC, Kannapolis, NC, US

9 days ago Requisition

Salary Range: $24.00 To $26.00 Hourly

The AR / AP Specialist handles the day-to-day accounts receivable and accounts payable functions for Advantage Investigations, with a primary emphasis on collections. This is a hands‑on, high‑volume transactional role supporting the accounting team.

• Work the AR aging daily, prioritizing accounts by balance and days outstanding.
• Contact customers by email and phone on past‑due balances; send statements and follow up on payment commitments.
• Document collection activity, promised payment dates, and account notes in the system.
• Escalate delinquent or non-responsive accounts to the Accounting Manager.
• Assist in resolving billing questions and disputes by coordinating with Accounting Manager and other departments.

• Apply daily cash receipts (ACH, lockbox, checks) and clear unapplied cash.
• Match remittance advices to open invoices, including consolidated and bulk payments.
• Prepare AR aging reports as requested.

• Process vendor invoices: intake, coding, and routing for approval.
• Process subcontractor payables and employee expense reimbursements.
• Reconcile vendor statements and respond to vendor inquiries.
• Collect and maintain W-9s; assist with annual 1099 preparation.

• Assist with AR and AP subledger reconciliations at month-end close.
• Provide supporting documentation for audit and other requests.
• Other duties as assigned.

• Two or more years of accounts receivable, accounts payable, or collections experience.
• Experience making business‑to‑business collection calls.
• Working knowledge of an ERP or accounting system and basic Excel skills.
• Accurate and detail‑oriented in a high‑volume environment.
• Professional written and verbal communication skills.
• High school diploma or equivalent.

Advantage Investigations is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable law. Employment is contingent upon the successful completion of a background check.