Senior Payroll Analyst

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.

Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

The Sr. Payroll Analyst is responsible for proactive collaboration with customers and key internal business partners within the Global Payroll organization. This role requires independent judgment and critical thinking to manage complex payroll analysis, system automation, data validation, and process improvement. The successful candidate will be highly proficient in leveraging technology to streamline payroll workflows and improve accuracy, with a strong understanding of wage and hour requirements, federal and state payroll tax regulations, HRIS/payroll processing, and system reporting.

The Sr. Payroll Analyst will use data and technology to identify trends, mitigate risk, strengthen controls, and develop scalable solutions. This individual must be comfortable working in an ambiguous environment, independently investigating issues and connecting information from multiple sources to understand the full picture. They will combine large volumes of data from various reporting sources, develop scalable reconciliation and audit processes, and recommend both automated and preventative solutions.

The Sr. Payroll Analyst will also serve as a key point of contact for internal stakeholders requesting payroll data, analysis, or reporting. This includes partnering with teams such as Benefits, Legal, Accounting, HR, and other business partners to understand their needs, identify the appropriate data sources, validate information, and deliver accurate and timely responses.

This position is an individual contributor role reporting to the Senior Manager, Global Payroll.

Responsibility

• Lead the processing, validation, and review of automated file imports supporting critical payroll functions, including multiple payroll imports, Specialist contributions, RSU and ESPP processing, RROP recalculations, payroll auditing, and specialized tracking

• Analyze and validate payroll processing results using technology and data-driven controls. Develop and utilize reports, scripts, macros, and other automation tools to identify data anomalies before payroll completion, including variances outside established tolerance levels

• Generate and audit RSU and ESPP purchase files by extracting, combining, and validating information from HRIS and payroll systems. Perform manual adjustments when necessary and serve as the primary liaison with the internal Stock team

• Process and validate routine and complex payroll adjusting entries using automated file imports, standardized reconciliation processes, and reporting dashboards

• Reconcile and audit data flowing between Workday and ADP/Dayforce to ensure accurate and complete files are provided to payroll vendors. Reconcile payroll general ledger reports and partner with Accounting to research and resolve discrepancies

• Act as the primary point of contact for payroll data and reporting requests from internal stakeholders, including Benefits, Legal, Accounting, HR, and other business partners. Assess requests, identify appropriate data sources, validate data integrity, and provide accurate, timely, and well‑documented analysis while maintaining appropriate confidentiality

• Partner proactively with internal Benefits teams and external third‑party vendors to evaluate, clarify, test, and implement updates to 401(k) plans and other benefit deductions

• Compile, automate, analyze, and present recurring payroll metrics to leadership, highlighting system performance, processing accuracy, trends, risks, and opportunities for process…