Rent Billables Coordinator : OR-Portland

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Portland Community Reinvestment Initiatives, Inc. is a non-profit community development corporation with a mission “to preserve, expand and manage affordable housing in the City of Portland and provide access to and advocacy for services to our residents”. With over 800 units of affordable housing, PCRI’s unique mix of single-family homes, small multi-plexes and community apartments represents one of the last stable opportunities for low-income households to remain in their vibrant Portland neighborhoods.

These homes and apartments are woven into the fabric of their neighborhoods and are a model for eliminating concentrations of poverty.

To accomplish PCRI’s goal of addressing involuntary displacement, PCRI established a displacement mitigation initiative, Pathway 1000, with the sole purpose and intent of slowing and reversing the involuntary displacement of long term residents previously forced to move from N/NE Portland, and current residents at risk of displacement. Through the Pathway 1000 initiative, PCRI aims to build and create at least 1,000 homes in the next 10 years, many of which will be available to purchase.

The homes will be located throughout the city of Portland, with the primary focus on the N/NE Portland neighborhoods where displaced families previously resided.

The Rent Billables Coordinator is responsible for managing resident rent calculations, billing processes, and accounts receivable functions for a portfolio of affordable housing community. This position ensures compliance with HUD, LIHTC, Section 8, and other affordable housing regulations while maintaining accurate tenant records, rent charges, subsidy payments, and collections. The Rent Billables Coordinator is responsible for managing the organization’s accounts receivable process, ensuring timely and accurate billing, collections, cash application, account reconciliation, and customer account maintenance.

This role plays a critical part in maintaining healthy cash flow while providing excellent customer service to internal and external stakeholders.

As part of the PM Team, this role supports other job duties for the team, as:
Certification and recertifications, Leasing and waiting list support and general resident support.

• Generate monthly rent charges and subsidy billings.
• Review rent calculations for accuracy and regulatory compliance.
• Process retroactive rent adjustments and subsidy changes.
• Process of residential rent payments: collect and post checks into Yardi Property Management Software, post late fees notices and perform rent collection tasks per PCRI’s rent collection policy
• Coordinate FED filings with Action Services for rent delinquencies not cured within 30 days. Draft balance due notices – maintenance charges, late and other misc. fees
• Reconcile Housing Authority payments and subsidy receivables.
• Monitor tenant ledger activity and investigate discrepancies.
• Track delinquent accounts and coordinate collection efforts.
• Prepare and distribute notices related to unpaid balances.
• Monitor aging reports and provide collection status updates to management.
• Research and resolve billing disputes and account discrepancies.
• Assist with move-out balances and collection procedures.
• Collaborate with Property Managers, Compliance Staff, Housing Authorities, and Resident Services teams.
• Support special projects related to occupancy, compliance, and revenue management.
• Generate and distribute customer invoices accurately and timely.
• Process customer payments, including checks, ACH, wire transfers, and credit card transactions.
• Apply cash receipts and maintain accurate…