Account Adjustment Specialist

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Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Department of Child Services:

Join a group of passionate, dedicated public servants to support one of Indiana’s most critical missions!

The Department of Child Services helps children who are victims of abuse or neglect and strengthens families through services that focus on family support and preservation. We pursue permanency for children and families through reunification, guardianship, and adoption. Our services also encompass foster care, child support, and transitional support for those adjusting to adulthood. Our culture is built upon our
MVP
foundation:

Mission
:
Champion Indiana’s future by protecting children and strengthening families with compassion and determination.

Vision
:
Every child in Indiana thrives in a safe, loving, forever home.

Role Overview
:

This Account Adjustment Specialist receives adjustment requests and follows agency procedures to complete the adjustments. You will complete multiple adjustment types, receive and log checks, assist with check and letter mailings, review reports, and respond to emails and phone calls. This role requires that you are able to meet deadlines, produce timely and accurate work, and adapt to new tasks as necessary.

Key outcomes for this role are:

• Gain and maintain robust knowledge of the legacy child support enforcement system (ISETS) and the developing system modernization (INvest).
• Complete various types of financial adjustments using departmental procedures and resolve in the adjustment management program.
• Log and/or process incoming checks, when appropriate.
• Adjust case balances, as appropriate.
• Research case and transaction information in the statewide computer system and/or the document image system.
• Partner with internal and county stakeholders to complete assigned tasks and provide excellent customer service, both written and verbal.
• Assist with special projects.

The salary for this position traditionally starts at $39,000.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

Responsibilities include:

• Reconcile accounts and subsidiary ledgers with general ledger.
• Post transactions to cost summary journals.
• Prepare a variety of accounting and financial reports from the accounts maintained.
• Prepare, correct, and adjust entries prior to closing accounts.
• Analyze procurement activity and disbursal of funds and assist in the preparation of program area budget requests.
• Review accounts to ensure availability of funds before encumbrances and advises supervisor if account balance is not in agreement with State Auditor’s Office.
• Ensure all contractual obligations are fulfilled prior to payment to vendors for services or purchases.
• Secure specifications and requisitions for purchases of equipment, furniture, and supplies.
• Monitor verification and editing of ledger input to computerized accounting system for the specific program area.
• Recommend changes in accounting policies and methods and assist in developing accounting procedures.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.

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