Payroll Support Specialist

ASRC Federal is seeking a reliable, organized, and detail‑oriented individual to join our team as an Entry‑Level Payroll Support Specialist
, with primary responsibilities centered on mail processing, scanning, and distributing incoming payroll and payroll tax correspondence. This role is ideal for someone beginning a career in payroll administration or payroll tax support, with a strong interest in operational accuracy and document management.

Work location: Onsite in Reston, VA

Mail Processing & Document Management

• Receive, open, and sort all incoming payroll‑related mail, including payroll tax notices, agency correspondence, and employee documentation.
• Scan, index, and electronically distribute mail to the appropriate payroll, tax, HR, or legal team members.
• Maintain organized digital folders for scanned documents to ensure accurate record‑keeping and audit readiness.
• Monitor incoming mail workflow to ensure timely identification and escalation of tax notices or urgent agency communications.
• Support outbound mail processing, including preparing Fedex packets

• Respond to Tier 1 employee inquiries regarding pay, deductions, timekeeping, or tax withholding.
• Assist employees in understanding paystubs, taxes, and basic payroll calculations.
• Escalate complex payroll or tax issues to senior payroll staff or HR.
• Support the Payroll Director with ad hoc projects, reports, and file maintenance as needed.

• High School diploma or equivalent.
• 0–2 years of accounting, bookkeeping, administrative support, or payroll‑related experience.
• Familiarity with payroll systems (e.g., Dayforce, ADP, Paychex) preferred but not required.
• Proficiency in Microsoft Office and Adobe PDF applications.
• Strong data entry accuracy; experience with reconciliations or document processing beneficial.
• Ability to learn payroll and tax systems quickly.
• High attention to detail, strong organizational skills, and reliable follow‑through.
• Clear written and verbal communication skills.
• Ability to handle confidential payroll and employee information responsibly.
• Team‑oriented mindset and willingness to learn new tasks.