Accounts Receivable Administrator

About the Role:

Are you organized and detail-oriented? Do you have the discretion required to carefully handle financial information? Are you a problem solver and an excellent communicator? If so, then we’d like you to join our dedicated team as an Accounts Receivable Administrator.

• Gather information from banks, customers, Profit Center teammates, the financial system, and the point-of-sale system to assist with applying payments, reconciling the cash accounts, and responding to requests from customers, Profit Centers, and Credit offices.
• Apply customer payments accurately and in a timely manner.
• Investigate and resolve customer payment issues.
• Respond to accounts receivable and billing policy and procedure inquiries from customers, Profit Centers, and Credit offices in a timely manner.
• Demonstrate an understanding of Profit Center and company processes and policies.
• Communicate payment deductions per instructions and perform follow-up as needed.

• Identify customer payment trends and elevate them to the appropriate process owner.
• Attend and contribute to team meetings.
• Successfully complete required safety and compliance training programs as assigned.
• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

• 1 or more years of experience in Accounts Receivable or another administrative support function.
• Associate's or bachelor’s degree or equivalent experience preferred.

• Have foundational knowledge of basic accounts receivable cash application and production functions.
• Possess a high level of accuracy and attention to detail.
• Demonstrate outstanding customer service and interpersonal communication skills.
• Have strong written and verbal communication skills.

• Be able to build and maintain a positive working relationship with customers, vendors, and co-workers.
• Possess knowledge of basic accounting principles.
• Be able to handle sensitive information with confidentiality.
• Be able to research, analyze data, and solve problems.
• Possess excellent organizational skills and the ability to prioritize work projects and multi-task.
• Read, write, speak, and understand English.
• Be able to use Microsoft Office software to communicate via email, to review reports and documents.

• Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.