Sr Staff Accountant - Redmond, Wa

Eurest

Salary:$90000 -$97000 /year

Pay Grade:13

Other Forms of Compensation:

As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.

Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations?

Come grow your career with Eurest.

The Senior Billing Specialist serves as a subject matter expert for complex billing operations, accounts receivable support, revenue readiness, and process improvement. The role manages high-risk or high-value billing, coordinates escalated issues, supports month-end close priorities, strengthens controls, and develops team capability through training, documentation, and cross-functional leadership.

• Manage complex, high-value, multi-service, multi-location, or non-standard billing arrangements.
• Interpret contract terms, rate structures, service charges, taxes, client requirements, and support before invoice release.
• Perform advanced review of invoices, credits, rebills, adjustments, reconciliations, and revenue support.
• Monitor workflow and identify risks affecting revenue, client approval, aging, or close timing.
• Coordinate special billing projects and ensure non-standard requests receive appropriate authorization.
• Generate accurate customer invoices in accordance with contracts, approved rates, billing schedules, tax requirements, and company policies.
• Review billing support for completeness and accuracy before invoices are issued.
• Process recurring, event-based, project-based, pass-through, room-fee, service, and other assigned billing transactions.
• Confirm billable activities are invoiced within established weekly, monthly, and year-end deadlines.
• Verify fees, service charges, taxes, credits, payment instructions, cost centers, internal orders, and other billing components.
• Maintain current billing records and invoice status tracking across assigned lines of business.

• Serve as a primary escalation resource for complex discrepancies, customer concerns, system issues, and control exceptions.
• Lead cross-functional resolution with operations, finance, accounts receivable, clients, procurement, and system support.
• Perform root-cause analysis and establish corrective or preventive actions.
• Communicate material risks, dependencies, and recommendations to leadership.
• Maintain clear decision records without weakening required controls.

• Coordinate assigned billing priorities during weekly, monthly, quarterly, and year-end close cycles.
• Review accruals, revenue support, reconciliations, unbilled activity, and exception reporting.
• Analyze trends, aging, disputes, and close risks and provide recommendations.
• Support forecasting, variance analysis, audit preparation, and leadership reporting.
• Confirm deliverables are complete, supported, and aligned with the close calendar.

• Own or co-own billing SOPs, work instructions, controls, checklists, and training materials.
• Lead standardization across lines of business while preserving contract or operational differences.
• Coordinate system testing, user feedback, defect documentation, and implementation support.
• Establish measurable corrective actions and track improvement outcomes.
• Promote continuity through current documentation, backup coverage, and cross-training.

• Train and mentor Billing Specialists and new team members.
• Conduct quality reviews and provide objective, process-based feedback.
• Support workload prioritization and distinguish standard work from true exceptions.
• Facilitate knowledge sharing and confirm backup processes are practiced.
• Model professional communication, accountability, collaboration, and customer service.

• Prepare billing metrics, exception reports, aging…