Accounts Receivable Analyst Job Northern Kentucky USA,Accounting

Location 9400 Bradford Road,Plainfield, IN, 46168,United States
Employee Type Full Time Exempt
Required Degree 2 Year Degree
Manage Others No

Contact information

Phone

Description OVERVIEW:

The Accounts Receivable Analyst plays an important role with our customers by keeping their accounts accurate and up to date, answering questions, and keeping your assigned accounts 90-95% current.

This will be accomplished by reviewing each customer’s receivable account to stay within established credit limit. You will also need to learn about our products, understand our “Order to Cash Cycle” and be able to learn and efficiently use our ERP system.

Our business includes large retail stores, buying groups, colleges/universities, high schools, youth leagues and direct to consumers from our e-commerce business. Communicating well with customers via phone and email is essential.

Bring your AR experience working with multiple types of customers. To help you understand the scope, our total outstanding receivables can reach $20 million. A typical day will require placing & releasing credit holds, making collection calls, analyzing credit limits, plus other projects that arise.

Each day will be different as you will need to be a self-starter who can prioritize tasks and develop a work plan. Aging reports, keeping deductions current and meeting monthly metrics will be required.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Review open AR balances for customer accounts.

Daily review and release of customer credit holds after reviewing customer account detail.

Meet monthly metrics such as 90-95% current and keeping deductions aging to less than 120 days.

Responsible for partnering with sales representatives and providing updates on the status of their receivables and resolving any related issues.

Provide copies of invoices and statements when requested by customer.

Make outbound calls to customers to resolve balances deemed past due by the Accounts Receivable (AR) system and ensure proper documentation in the AR system.

Use experience to identify customers’ needs and provide solutions.

Learn and understand our products, discounts and systems and Order-to-Cash Cycle.

Able to analyze an account to determine risk within guidelines and in conjunction with supervisor.

Quickly review account history, payment, and credit information to articulate a resolution.

Resolve payment delay issues, deductions, and cash application issues which the customer has communicated to the company, which is either preventing payment or will result in a deduction.

Provide communication to customers via telephone, computer, and written correspondence regarding account's status, and obtain payments or develop resolution plans up to and including payment.

Support inter-departmental initiatives to ensure that goals are met, make suggestions to improve collections effectiveness.

Requirements QUALIFICATIONS, SKILLS & ABILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Highly proficient with Microsoft Office Suite of products, especially Excel spreadsheets, and the ability to learn and use our ERP system. Experience with Avante is a plus.

EDUCATION and/or EXPERIENCE

Associate’s degree in accounting or other business-related field, including a solid understanding of accounts receivable and accounting principles with at least 5 years of accounts receivable experience. Experience with a manufacturing company is preferred. 10 years of exceptional…