Receptionist - State Farm Agent Team Member

Full Time in Heath, OH

William Stevenson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks and projects.

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

$35,000 - $50,000 per year

Our agency has been proudly serving the community since 1993 and currently has a small, close-knit team of two. Before opening the agency, I was in school and working in a research lab, then returned to school before beginning my journey with State Farm. I’m a graduate of The Ohio State University and enjoy life with my wife and two kids.

Giving back is important to us—we’ve partnered with several nonprofits over the years to support causes that make a difference in our community. We offer perks like promos where team members can earn additional PTO throughout the year. Our office culture is comfortable, easygoing, and drama-free—a safe place where everyone can focus on doing great work. We’re looking for someone who values trust, respect, and a positive work environment.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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Make a difference in your community every day.

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Earn benefits and rewards that are second to none