Director of Auxiliary Services and Access Control

Job Details

Job Location:

Ripon, WI 54971 Position Type:
Full Time

• Issue, replace, and manage physical and digital One Cards for students, faculty, and staff, while providing responsive customer service across all areas of campus.
• Oversee, troubleshoot, and maintain One Card equipment, readers, card printers, mobile integrations, and door access systems, collaborating with IT and vendors as needed.
• Lead major system upgrades, testing, and term transitions, while representing One Card interests on college-wide committees to enhance student services.
• Issue, return, and track physical keys, manage key agreements and documentation, process key requests, and audit inventory for discrepancies.

• Manage vehicle registrations, permit sales, and database entries in Jenzabar and Google Drive for students, faculty, and staff, while keeping the MyRipon Portal updated.
• Collaborate with campus stakeholders to develop strategic parking plans and resources, draft, and implement college-wide parking regulations and appeal procedures.
• Partner with Student Accounts to process permit and violation payments, liaise with Residence Life and Security on enforcement, and coordinate with the Student Judiciary Board on appeals.
• Serve as the primary contact for parking inquiries, lead student communications on key policies and dates, and hire, train, and schedule parking student employees.

• Sort, route, and distribute incoming mail, packages, inter-campus communications, and confidential materials to faculty, staff, and students.
• Handle mailbox assignments, combinations, and Jenzabar updates, while managing the annual year-end reset, breakdown, and mail forwarding.
• Prepare special, express, registered, and bulk mailings while ensuring full adherence to updated postal regulations, fees and standards.
• Monitor and maintain postage meter and labeling equipment, keep service records, and schedule necessary vendor repairs.
• Track and calculate department-specific postal expenditures, prepare worksheet totals, and submit report data to the Business Office.
• Serve as the primary point of contact for campus inquiries regarding postal procedures, shipping rates, and mailing guidelines.

Knowledge, skills, and abilities required:
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Strong interpersonal and communication skills with a proven ability to build rapport with a diverse range of people, including students, faculty and staff
• Exceptional organizational skills and the ability to manage multiple projects, prioritize tasks, and work independently in a dynamic, fast-paced environment.
• Basic understanding of mail processes and restrictions.
• Comfortable navigating digital workflows, proficient with Google Workspace tools, and quick to pick up new software. Prior experience with higher education platforms such as Jenzabar is preferred.