Authorization​/Scheduling Specialist

We’re seeking a detail-oriented Authorization/Scheduling Specialist to support our therapy services team. This role focuses on obtaining therapy authorizations, coordinating schedules, verifying insurance, and providing excellent patient service.

• Obtain and maintain authorizations and referrals for physical therapy services
• Verify insurance eligibility and maintain accurate patient information
• Manage Workers’ Compensation authorizations and visits
• Assist with new patient scheduling, including phone calls, faxes, voicemails and walk-ins
• Monitor and maintain accurate therapy schedules and new patient availability
• Coordinate authorization information with scheduling and clinical teams
• Complete patient registration and required eligibility forms
• Greet and assist patients and visitors and provide directions as needed
• Perform general administrative and clerical duties as assigned

• Strong attention to detail and organizational skills
• Excellent communication and customer service abilities
• Ability to multitask in a fast-paced healthcare environment
  
  Medical scheduling, insurance verification, or authorization experience preferred
• Strong computer skills and ability to learn multiple systems
• Professional, dependable, and team-oriented approach
• Full medical, dental, and vision coverage with FSA and HSA options
• Retirement plan with employer contributions