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Program Support Specialist

Job in Northern, Floyd County, Kentucky, USA
Listing for: Mississippi State University
Full Time position
Listed on 2026-08-25
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 34000 - 42000 USD Yearly USD 34000.00 42000.00 YEAR
Job Description & How to Apply Below
Location: Northern

Position Function

Provides programmatic, relational, operational, and technical support for training programs, including pre-training communication, partner outreach, training systems, reporting, subaward documentation, website content, and purchasing.

Salary Grade

12

Please see Staff Compensation Structure or Skilled Crafts and Service Maintenance Compensation Schedule for salary ranges. For salary grade UC, these positions are "Unclassified" and salary ranges are determined by the hiring department.

Department Profile

Alliance for System Safety of UAS through Research Excellence is comprised of 29 of the world’s leading research institutions and more than a hundred leading industry and government partners. ASSURE members are core to four FAA UAS test sites, lead four FAA research centers, and have a multitude of UAS ranging from small drones below 55 pounds to the largest UAS at any US academic institution at 1800 pounds.

This alliance features expertise across a broad spectrum of research areas, including:
Air traffic control interoperability, UAS airport ground operations, control and communications, detect and avoid, human factors, UAS noise reduction, UAS wake signatures, unmanned aircraft pilot training and certification, low altitude operations safety, spectrum management and UAS traffic management. ASSURE possesses the expertise, experience, and influence that the FAA Center of Excellence for Unmanned Aircraft Systems demands.

Essential Duties and Responsibilities

The position's primary responsibility is training operations and training-event readiness, with additional program-support duties supporting the overall ASSUREd Safe training mission.

  • Serves as the primary pre-training point of contact for participants and external customers to include, State Training Officers (STOs) and Site points of contact; communicates schedules, expectations, access, materials, and requirements, and resolves or routes readiness issues.
  • Coordinates with administrative and program staff to ensure rosters, course setup, welcome materials, records, certificates, logistics, and training requirements are completed accurately and on time; manages exceptions as needed.
  • Supports training infrastructure and digital workflows, including Canvas or other learning-management systems, shared platforms, forms, registration processes, and related tools; provides technical assistance and coordinates resolution of recurring issues.
  • Maintains approved website content, including course information, schedules, resources, and program updates, ensuring public-facing information is current and accurate.
  • Supports outreach to and relationships with STOs, subrecipients, subcontractors, partner agencies, and other stakeholders; assists with follow-up for prospective and scheduled training activities.
  • Coordinates semiannual and other recurring program reports; gathers inputs, verifies data, drafts narrative and tabular content, tracks deadlines, and maintains report documentation.
  • As program needs and activities expand, assists with contract, subaward, and subrecipient administration by collecting required documents, tracking outstanding items, routing documents, coordinating with the unit business office and other university offices, and maintaining organized files. Responsibilities will be assigned based on program growth, funding activities, and operational needs.
  • Coordinates program equipment and operational purchases, including authorized purchasing-card transactions and supporting documentation; works with administrative staff on receiving, inventory, and equipment needs.
  • Provides operational and technical support during trainings as needed connectivity, course access, digital tools, and training-site infrastructure; documents recurring issues and helps implement sustainable solutions.
  • Leads logistics for in-person program activities, including planning and executing events, trainings, and stakeholder meetings; coordinates with the administrative assistant for complex or large-scale activities.
  • Develops and maintains procedures, checklists, templates, tracking tools, and operational documentation; identifies process gaps and recommends improvements that increase consistency, accountability, and efficiency.
  • Participates in university professional development relevant to sponsored programs, subawards, procurement, reporting, and program administration, including ORED training such as DAWG when offered or assigned.
  • Performs other program-support duties and special projects as assigned.
  • Minimum Qualifications

    Education:

    Bachelor’s degree; or an equivalent combination of education and relevant experience.

    Experience:

    1 year of experience in an administrative, coordination, or program support role, preferable in a higher education, aviation, or public-safety education setting.

    Substitution allowed:
    An equivalent combination of education and relevant experience may be considered, consistent with the minimum qualifications above.

    Preferred Qualifications
  • Experience…
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