Operations Coordinator, Mercy Investment Services

Launched in February 2010, Mercy Investment Services provides for the collective investment and professional management of the endowment and other investment funds of the Sisters of Mercy of the Americas and their sponsored ministries, while working for a just and sustainable world and embraces socially responsible investing as a means of promoting systemic change, with emphasis in the areas of nonviolence, racism, environment, concern for women, and immigration.

Our multifaceted socially responsible investing program includes shareholder advocacy engagement with companies, proxy voting, portfolio screening and impact investing (both community and market-rate investments). More information is available cyinvestmentservices.org.

This position reports primarily to the Executive Assistant, with secondary reporting to the Director of Communications, and interacts regularly with leadership, staff, committee members, and external partners. The role functions as a coordination hub and requires professionalism, responsiveness, and sound judgment in daily interactions.

• Administrative Support:
  Works collaboratively with the Executive Assistant and other operations staff to ensure the smooth and efficient operation of Mercy Investment Services’ St. Louis, Missouri, office. This includes completing direct administrative, clerical and office-related tasks for the organization, as requested. Supports the Executive Assistant in all office planning and scheduling activities. Provides background materials, context and logistical details for leadership and/or staff activities.
  
  Exercises sound judgment in triaging incoming requests and determining urgency. Serves as a welcoming and responsive contact for staff, committee members, vendors, and visitors.
• Board and Committee Support:
  Works closely with the Executive Assistant to support coordination and oversight of the organization’s events, including logistics for meetings and conferences; and assembles and distributes detailed, highly confidential and time-sensitive memorandums, reports, and presentations.
• Communications and Information Technology:
  Works with the Director of Communications to support the organization’s information technology strategy and goals including collaborating with staff and the IT vendor, acquiring and maintaining equipment, and developing staff training. Assists the Director of Communications in the production of communication materials and website content and the design, data entry, and database queries of departmental databases.

• In coordination with other administrative staff, provides direct administrative support and anticipates the needs of the Management Team, including scheduling and maintaining calendars of appointments; making travel arrangements; creating detailed travel itineraries; receiving and directing communications to appropriate members of the organization; preparing expense and reimbursement forms; and maintaining confidential and sensitive company documents and information.
• Assists in coordinating a broad range of administrative, clerical & operational activities for various departments of the company and ensures staff needs are met in a timely manner.
• Provides all organizational support services activities including the purchase of supplies, distribution of incoming and delivery of outgoing mail, and oversight of office equipment maintenance and repair.
• Evaluates office production and recommends procedures to improve efficiency.
• Provides administrative and report preparation support to the company’s annual audit process.

• Coordinates, as directed, all aspects of organizational events, including travel and meeting logistics for committee meetings and participant conferences.
• Supports committee governance processes including creation of presentations and posting of materials to Board vantage, as needed.
• Ensures approval of Member, board and committee minutes and archiving within Board vantage and other digital and paper files.
• Assists the Director of Communications in developing and implementing the organization’s Information Technology…