Assistant Director of Admissions Systems and Operations

• Job Type: Officer of Administration
• Bargaining Unit:
• Regular/Temporary:
  Regular
• End Date if Temporary:
• Hours Per Week: 35
• Standard
  
  Work Schedule:
• Building:
• Salary Range: $70,000 - $75,000

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

The Assistant Director of Admissions Systems and Operations for the Office of Graduate Degree Programs ("OGP") is responsible for the management of the OGP systems, in particular our admission database and CRM system Slate. The Assistant Director is expected to be a subject matter expert in admission-related technology and will serve as the primary point of contact for Admission Staff, others throughout the Law School, and external consultants to support all items related to Slate.

They will serve as the operational leader for day-to-day admissions processes and operational workflows. They will uphold and strengthen the integrity of the admissions process flow from application through enrollment. Reporting to the Director of Admissions and the Executive LL.M. Program, our Assistant Director of Admissions Systems and Operations is a key team member who is instrumental in ensuring a well-functioning admissions process.

OGP supports Executive LL.M., J.S.D. and LL.M. students throughout their Columbia journey - from applicant through alumnus. We aim to attract leading lawyers from around the world and nurture their growth during this transformative time. We remain committed to our partnership with colleagues across the University and to our core values of connection, transparency, fairness and excellence. Through their experience at Columbia Law School, our students broaden their perspectives on legal and non-legal issues that shape who they want to be in the world.

• Admission and CRM System Management:

  • Work closely with the Director of Admissions and the Executive LL.M. program on system and process design, but otherwise manage all activities tied to Slate, Student Information System (SIS), and related business systems, including implementation, testing, enhancements, integration, and maintenance, while following best practices on behalf of OGP and all affiliated and affected offices.

  • In consultation with the Director of Admissions and the Executive LL.M., lead and execute projects related to admissions processes from project inception to implementation, maintenance, and analysis.

  • Update and maintain applications, application status, and event portals for the LL.M.,
    
    E.LL.M. and J.S.D. programs.

  • Collaborate and work with our Information Technology teams and external consultants to build and maintain data imports and exports between the Law School, Slate, UNITE, central University systems and/or other external systems.

  • Train and create documentation for relevant stakeholders, including Law School administrators, Faculty, and/or OGP staff.

  • Create and maintain communication templates within the CRM in alignment with University and Law School brand standards, and manage and deliver mailings to communicate with prospects, applicants, admits, and incoming students, ensuring consistency of our brand across our communications. These include preparing various correspondence for distribution to prospects (including follow-up from recruiting events), applicants (including confirmation of receipt emails, admission decision letters, financial aid decisions, and correspondence related to other admissions activities) and confirmed students (deposit confirmations).
    
    There may also be ad hoc projects that require communication to current students and graduates (e.g., alumni newsletter).

  • Serve as OGP’s liaison to LSAC for all ACES2/UNITE system-related management.

  • Assist in maintaining existing and, where necessary, cultivating new relationships with vendors of application portals and other software or platforms related to admissions activities.

  • Assist when asked with recruiting and admissions/yield management activities, including by participating in online and in-person recruiting and yield events.

  • Implement the application reader review process (including between admissions and external offices/departments when necessary), including manual assigning of files if necessary.

  • Ensures the efficient processing of admission applications by developing and administering policies, procedures, and systems.

  • Assist with processing applications when submitted, verify all components are received and confirm applications are ready for review.

  • Assist in creating and be responsible for maintaining alumni records in Slate or other designated systems.

  • Design training modules and execute training to team members on fraud detection, document management, and other areas as needed based on an…