Office Clerk AMP ; South Van Buren

POSITION SUMMARY:

A support staff position under direct supervision of the Property Manager. Duties include performing receptionist, secretarial and clerical assignments, taking application information from applicants, data input, scheduling, reporting, calculations and administrative duties.

• Answers telephone and serves as receptionist, dispatcher and secretary.
• Participates in the admission of prospective residents in accordance with HUD regulations and AHA's policies; including computation of pro-rated rents and providing appropriate information to the rent collection section of Housing Services.
• Types correspondence; prepares and compiles reports which include gathering data from relevant sources, classifying and arranging data in proper and creating flyers and notices.
• Takes work order requests; maintains master log for work orders; requisitions maintenance items and codes tickets with the proper account numbers; keeps vendors' list current and locates replacements and spare parts for maintenance staff.
• Order supplies in accordance with AHA's purchasing policy. Maintains a log of all purchase orders generated.
• Takes resident complaints and reports to Property Manager; reports findings and follows through to make sure necessary action has been taken.

• Establishes and maintains filing system for resident files, property files, administrative files, etc.
• Prepares and compiles payroll timesheets for staff.
• Maintains the master key file for assigned properties and cuts keys as directed.
• Serves as the telephone systems administrator for designated properties; communicates with providers on system operations and assists with troubleshooting problems.
• Performs duties in a safe manner and actively encourage others to comply with safety rules and regulations.
• General good physical health with the stamina required to inspect buildings, grounds and equipment; and able to lift at least fifteen pounds.
• Performs other duties as assigned.

• Knowledge of grammar and usage, vocabulary, spelling and punctuation, mathematical computation and correct telephone etiquette.
• Ability to operate standard office equipment, including computers, typewriters, copiers, fax machine, calculators, etc.
• Ability to understand and follow moderately complex oral and written communications, and to learn, interpret and apply AHA policies.
• Knowledge of modern office decorum, practices and standard clerical procedures.
• Knowledge of formats and styles of business letters and reports, various filing and research methods.
• Must be able to establish and maintain an effective working relationship with other employees, supervisors, administrators and the general public; and to effectively convey information in a courteous and professional manner.

• High school diploma or GED supplemented with training in bookkeeping, secretarial skills, computer skills, and front office skills. Associates degree a plus.
• Experience in general office procedures with bookkeeping, typing and computer experience.
• Any equivalent combination of education and experience to meet the required knowledge, skills and abilities.

• Possession of a valid driver's license.
• Bondable.
• Must pass drug and background screening.

Must pass drug test and background screening.