Administrative Assistant

This position provides clerical and administrative support to the Police Department.

Schedule:

7:00am - 3:00pm, occasional nights and weekends required. Starting hourly rate: $24.58 - $29.52 hourly ($51,126.12 - $61,401.60 annually). Interviews: TBD.

Start date:

TBD

• Provides clerical, record keeping and mail processing functions; answers telephones and routes calls; greets and directs visitors.
• Serves as the primary source point for citizen and customers; answers inquiries regarding policies, ordinances and procedures; provides information; responds to technical inquiries.
• Conducts research on customer inquiries and complaints; responds as appropriate and/or directs to responsible department, supervisor or other individual.
• Works with city government to conduct criminal background checks on individuals or companies seeking licenses and permits to be in compliance with local ordinances and state laws. Refers them to other city or county departments for additional permits or licenses if needed.
• Processes criminal incident reports, statements, testimony, and video that are often of a confidential, violent, graphic and/or uncomfortable nature. This work product is then sent to the district attorney's office for criminal prosecution.
• Are subject to ongoing federal Criminal Justice Information Systems (CJIS) security requirements given their access to sensitive criminal justice databases and other confidential law enforcement information.
• Processes and transmits reports for Child Protective Services (CPS).
• Registers, records, and documents training for all employees at the police department. Submits training for sworn officers into the statewide training database (ACADIS). Responsible for ensuring all sworn officers have 24 hours of mandated law enforcement training per year in order to retain their officer certification.
• Issues department credentials and assists with the management of the department door access system.
• Enters, processes, coordinates, and fulfills open records requests per Wis Stats
  * 19.35. Approximately 4,000 requests for over 6,000 records are fulfilled per year. These open records include reviewing and redacting body worn camera footage and squad dash camera video.
• Manages and assists with evidence/property, intake, storage, and release within statutory guidelines and department policy. Assists with managing evidentiary change of custody.
• Collaborates with District Attorney's Office to locate, assemble, and provide evidentiary records for criminal prosecution.
• Manages court notifications, subpoenas, scheduling, and cancelations for District Attorney, City Attorney, and Corporation Counsel.
• Coordinates, plans, and manages community related events such as the City's Multi-Departmental Event known as Waukesha Night Out.
• Assembles, organizes, and manages documentation for Officer Involved Shootings and death investigations for the Milwaukee Area Investigative Team, per Wis Stats
  * 175.47. This may require a response to remote locations outside the City of Waukesha during unscheduled work hours.
• Collects, assembles, and organizes records and documents to maintain the status as an accredited state agency from the Wisconsin Law Enforcement Accreditation Group. Serve as accreditation evaluators for other police departments and dispatch centers.
• Initial point of contact for criminal prosecution for District Attorney's Office.
• Prepares, copies and distributes completed incident reports utilizing the Police Records Management System with supporting documentation, in accordance with Department procedures.
• Compiles and maintains a variety of complex and detailed files and records.
• Performs office management tasks; orders and maintains office supplies inventory; maintains or arranges service for office equipment; maintains an orderly and clean public reception area.
• Performs accounting functions and cash receipting.
• Handles department billing and vendor management. Produces requisitions and obtains purchase orders to be submitted into Munis for the payment of vendors.
• Assists in reviewing the department's needs for equipment or form changes to increase efficiency and effectiveness and presenting it Police Command and Supervisory Staff. Creates new forms, internal routing forms, and interactive forms.
• Records and processes payroll information for all police department employees through the City's Kronos system. Enters employee overtime slips into the City payroll system (Kronos).
• Receipts, reports, and completes daily deposits.
• Provides Notary services.
• Provides effective and efficient customer service.
• Performs related duties as assigned.

• Department policies and procedures.
• Business English, including grammar, punctuation, format and tone.
• General office procedures and the use of standard office equipment and relevant software programs.

• Understand and follow oral and written instructions.
• Multitask and prioritize workload.
• Respond professionally to customer complaints and needs.
• Work independently…