Medical Administrative Assistant at West End Orthopaedics Canada

Medical Administrative Assistant job at West End Orthopaedics, Canada.

We are seeking an administrative assistant to join our team! You will be part of a 2-person admin team helping 3 orthopaedic surgeons. You will be responsible for the overall office administration, ensuring that matters are carried out in a professional and courteous manner in servicing the needs of orthopedic patients and those of the medical practitioner. At all times, strict patient confidentiality is upheld.

• College Diploma/Certificate in Medical Office Administration

• Hospital
• Private Office

• Scheduling appointments using Accuro EMR software
• Complete third party billing
• Maintaining electronic patients' files with the EMR system
• Scanning documents to patient files and filing faxes
• Providing administrative and secretarial support to the surgeons as well as other members of the patient care team
• Scheduling patient procedures as well as outpatient follow-ups using various software
• Liaising with various hospital departments to exchange information etc.
• Utilizing computer equipment and various software packages, i.e. word processing, spreadsheets, Accuro, Square etc. to generate a variety of correspondence, reports and documentation
• Answering a multi-line phone system with inquiries from patients and other healthcare professionals
• Maintaining a professional atmosphere at the front desk, and running the office efficiently and with accuracy
• Respond to patient messages or concerns in a timely manner and prioritize any urgent issues to the physician’s attention
• Initiate and respond to general correspondence where appropriate

• Candidate must be able to reliably commute to hospital in West Toronto Monday to Friday 8am-4pm.

• Fast-paced environment
• Work under pressure
• Attention to detail

• Accurate
• Client focused
• Efficient interpersonal skills
• Excellent oral and written communication
• Professional phone demeanour
• Flexibility
• Initiative
• Organized
• Reliability
• Critical thinking
• Strong typing skills
• Work Term:
  Permanent
• Work Language:
  English
• Hours: 35 to 40 hours per week
• COVID-19 considerations:
  Office staff must wear appropriate mask (provided) when in contact with patients and other staff.
• Must be fully vaccinated against COVID-19
• Salary: $21.00/hr - $27.00/hr

3 Orthopaedic Surgeons working eph's Health Care, Toronto. Needing to add a 2nd administrative assistant.