Data entry, Administrative​/Clerical

Data Entry Technician II, Honolulu, Hawaii

Who We Are

IMS, a Solera Company is a leader in medical bill audit and payment processing services for workers’ compensation and automobile medical claims in the state of Hawaii. IMS is a small business unit (less than 20 employees) of Solera which provides products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries.

Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit

We are looking for a Data Entry Technician II who will provide data entry and clerical support to the medical claims processing unit.

At Solera, we believe in providing clarity and focus to the primary responsibilities of the role. The priorities associated with this role are:

• Responsible for Data entry of Medical Bills into IMS IMPACT software for further review and analysis by the Medical Bill Audit Team.
• Obtains missing claim information as appropriate.
• Follows client-specific data entry policies.
• Some phone answering, document management, WC-1 data entry, and other clerical duties.

Prefer two or more years of proven competence in data entry or clerical field. Candidates must demonstrate keen attention to detail, professionalism, and the ability to work in a fast-paced production environment. Position requires keen ability to perform multiple tasks under very tight deadlines. Claims must be processed within contractual time frames. Failure to perform essential job functions efficiently and accurately creates delays in other related claims processing functions within the unit which could ultimately result in untimely product delivery and the loss of clients.

Requires 50 wpm and 95% accuracy in data entry/typing. Must be flexible and adaptable to changes in policies and procedures, as business needs dictate. Ability to sit for multiple hours at a time and to work multiple hours a day at a computer keyboard. Ability to remain alert and focused during the workday. All other related and/or additional responsibilities that may be required or assigned.

It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description.

The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.

The Solera group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Solera is the global leader in vehicle lifecycle management software-as-a-service, data, and services. Through four lines of business – vehicle claims, vehicle repairs, vehicle solutions and fleet solutions – Solera is home to many leading brands in the vehicle lifecycle ecosystem, including Identifix, Audatex, Dealer Socket, Omnitracs, LoJack, Spireon, eDriving/Mentor, Explore, CAP HPI, Autodata, and others.

Solera empowers its customers to succeed in the digital age by providing them with a “one-stop shop” solution that streamlines operations, offers data-driven analytics, and enhances customer engagement, which Solera believes helps customers drive sales, promote customer retention, and improve profit margins. Solera serves over 300,000 global customers and partners in 100+ countries. For more information, visit