Office Services Clerk

The Office Services Clerk will provide general assistance and backup coverage to all areas of the Office Services Department including, but not limited to: purchasing, reception, hosting, printers and fax, messenger and mail services and the copy center. This role will perform a variety of tasks that keep the office running smoothly behind the scenes. This dynamic role requires adaptability, exceptional interpersonal skills, and the ability to maintain professionalism while handling a variety of responsibilities throughout the firm.

• Handles phones, email traffic and reception duties in a highly professional manner as assigned.
• Maintains inventory required in each floor’s local supply room. Reports inventory needed to purchasing personnel and assists purchasing as needed.
• Helps maintain individual kitchen areas, including making coffee, replenishing supplies, and performing light cleaning duties in kitchens, offices, and common areas as assigned.
• Provides host services such as food and beverage setup and cleanup for a variety of functions, including daily luncheons, regular meetings, and client conferences as assigned.
• Cleans vacant office spaces in preparation for new occupants as assigned.
• Operates all firm copy and binding equipment as needed.
• Operates all firm postal equipment as needed.
• Sorts and distributes incoming mail and posts outgoing mail as needed.
• Picks up and delivers interoffice distribution, mail and faxes as needed and in compliance with the Firm’s loss prevention guidelines.
• Assists attorneys and staff regarding the operation of all facets of the Office Services Department.
• Completes requested pickups, deliveries and filings in downtown and Denver metro area as needed.
• Assists maintenance personnel in moving furniture, changing light bulbs and other minor repair duties.
• Properly completes all paperwork required in assigned area of responsibility.
• Assists Fax/Printer Technician with fax operations and toner cartridge replacement as needed.
• Perform additional duties and tasks assigned, demonstrating flexibility and a commitment to supporting the firm’s overall objectives.

Understands the importance of and demonstrates verbal, written, and non-verbal communications.

Creates a consistent and exceptional experience for others, whether directly to external clients/customers or indirectly through internal support, that elevates the overall perception of the firm.

Demonstrates an understanding of objectives, duties, responsibilities, and expectations of the job with exceptional quality work.

Works within team and cross-functionally to meet required results.

• High school diploma or GED/equivalent required.
• Two (2) + years’ experience in a hospitality or professional office environment required; law firm experience preferred.
• Proficiency with telephone systems and reception procedures.
• Strong organizational skills with demonstrated ability to manage inventory, ordering, and supply stocking.
• Public relations skills required representing the firm in a pleasant and highly professional manner to clients and personnel both directly and by telephone.
• Time management: organization and judgment to manage workflow; accurate handling of numerous details associated with a wide variety of concurrent tasks.
• Ability to work under pressure; meet deadlines; maintain a pleasant phone voice; direct the work of others; work and think independently; resolve conflicts and prioritize.
• Demonstrated ability to build positive working relationships, collaborate effectively with colleagues, and maintain a high level of professionalism in all interactions.
• Strong judgment,…