Mail Clerk

Description

OMG, LLC is a market leader in providing on‑site managed services and digital solutions for clients throughout the United States. We pride ourselves on taking care of our employees through our Right Team program. Our philosophy is happy employees, happy clients. Our core values of a “Can do” attitude, Teamwork;
Openness in communication;
Honesty, Integrity, and Candor;
Positive attitude;
Excellent attendance record;
Promptness, and a strong work ethic are the bases from which our employees excel. Our reputation for the highest level of quality and service rests 100% on the efforts of our employees. To continue our growth and success, we must constantly look to add high-caliber individuals to our team.

The employee in this position is responsible for sorting, processing and / or delivery of mail

• Sorts incoming mail within specific expectations
• Distributes sorted documents to proper departments for processing
• Records incoming accountable mail pieces received for receipt signature
• Performs mail delivery tasks
• Operates postal mailing equipment as required
• Operates Mail Inserter to fold and insert mailing projects as required
• Prints, folds and inserts special projects as required.
• Sorts all incoming checks as per client SOP
• Manages stamp sales and postal service client requests at service window
• Maintains postal supplies
• Ensures the delivery of packages in a timely manner in coordination with shipping and receiving
• Adheres to the Standards of Excellence
• Performs miscellaneous duties as assigned by the Supervisor or Account Manager
• Monitors and listens to clients to understand inquiries and requests to provide accurate information about the facilities and services and prompt assistance

• High School Diploma or equivalent
• Knowledge of mail room environment preferred
• Exhibit strong Customer Service skills
• Demonstrate mechanical aptitude to operate mail equipment
• Minimum of intermediate computer skills and Microsoft EXCEL knowledge
• Reading, writing, and basic arithmetic skills required
• Ability to be personable, articulate, knowledgeable and professional in presenting oneself in a professional setting
• Ability to learn skills quickly and thoroughly
• Ability to multi-task
• Attention to detail
• Ability to function with a high level of patience, tact, and diplomacy in handling any complaints/situations
• Excellent verbal and written communication skills
• Excellent organizational skills
• Ability to communicate effectively with co-workers
• Ability to read and understand written and oral instructions
• Strong initiative with an ability to work independently with minimal direct supervision

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 50lbs infrequently
• Ability to walk, bend, kneel, stand, and/or sit for an extended period
• Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.) or mail processing equipment
• The ability to exert maximum muscle force to lift, push, pull, or carry objects
• The ability to lift approximately 25lbs. daily