Medical Office Manager

Position: Medical Office Manager I
Location: Northern

# Medical Office Manager ICoastal Internal Medicine - Chesapeake, VA 23320## Overview Level Experienced Position  Type Full Time Education Level High School Category Administrative  Support## Description Position Summary The Medical Office Manager I is responsible for the daily operations of the location. Provides staff and operations support for the office in which they are assigned. Promotes a positive and supporting environment for site staff, patients, and providers.

Major Duties and Responsibilities
* Oversees daily office operations and delegates as needed.
* Responsible for providing overall leadership, growth, marketing, administration and performance of all aspects of the practice to ensure accomplishment of its objectives and goals.
* Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary.
* Create an atmosphere of team building for the site and set a professional example for staff.
* Responsible for personnel functions including staffing, training, monitoring and evaluation of staff.
* Post job openings using Newton Applicant Tracking System and interview new hires for site for administrative and clinical positions.
* Responsible for payroll, accounts payable and charge entry as well as delinquent claims and or bad debt.
* Review financials (i.e. P&L statements, GL reports, inventory control, payroll, etc.).
* Submit daily deposit registers to accounting as well as track timekeeping for employees.
* Analyze costs for overhead based on information from payroll distribution or overtime and schedule employee coverage appropriately.
* Hold weekly and or monthly meetings with managing physician and staff.
* Responsible for resolving patient complaints and customer service issues.
* Maintains strictest confidentiality.
* Other duties as assigned.

Compensation starts at $45,659 per year, with the final annual salary determined by the candidate's relevant experience and qualifications.## Qualifications Knowledge,

Skills and Abilities

* Knowledge of organizational policies, procedures and systems.
* Knowledge of clinic office procedures.
* Knowledge of computer systems and applications.
* Knowledge of medical practices, terminology, and reimbursement policies.
* Knowledge of grammar, spelling, punctuation and sentence structure to answer correspondence and prepare reports.
* Skill in planning, organizing, delegating and supervising.
* Skill in evaluating the effectiveness of existing methods and procedures.
* Skill in operating a variety of office equipment and computer programs.
* Ability to work scheduled hours as defined in the job offer.
* Ability to read, interpret and apply policies and procedures.
* Ability to communicate clearly and effectively.
* Ability to set priorities among multiple requests.
* Ability to interact with patients, medical and administrative staff, public effectively.
* Ability to work with minimal supervision.

Education / Training / Requirements
* Associates degree or equivalent.
* Must have 3-5 years of experience in a medical office setting.
* Experience with prior EHR systems, required.

Physical Demands
* Ability to lift or move equipment.
* Ability to stand and walk for limited periods of time.
* Ability to sit for extended periods of time.
* Ability to enter data into a computer via a keyboard.
* Ability to occasionally reach, bend, stoop and lift up to 30 lbs.  
** Ability to grasp and hold up to 30 lbs.
** Ability to occasionally squat and lean over.
* Ability to hear normal voice level communications in person or through the telephone.
* Ability to speak clearly and understandably.
* Basic vision, corrected.
* Ability to see and understand data on a computer screen.

Success Factors
* Alignment with Company Mission and Core Values
* Excellent Time Management/Organized
* Open Communication/Positive
* Goal Driven
* Excellent Customer Service
* Juggles Multiple Priorities
* Accuracy and Attention to Detail All statements are essential functions of the position unless identified as non-essential by an asterisk ( *).