Operations & Office Coordinator

Are you a highly organised professional who enjoys variety, thrives on keeping things running smoothly, and loves being the go-to person who makes a difference every day?

At James Cropper Advanced Materials, we're looking for an Operations & Office Coordinator to become the heartbeat of our Schenectady office. This is a fantastic opportunity for someone who enjoys balancing administration, employee support, purchasing, and operational coordination within a collaborative and innovative manufacturing environment.

You'll play a key role in creating a positive, professional experience for employees, customers, suppliers, and visitors while supporting the day-to-day success of our growing business.

What You'll Be Doing

As our Operations & Office Coordinator, you'll take ownership of a wide range of responsibilities, including:

Office & Administrative Support

• Acting as the first point of contact for visitors, customers, suppliers, and incoming enquiries
• Coordinating meetings, conference rooms, training sessions, and company events
• Managing office supplies, mail, courier services, and administrative records
• Supporting the preparation of reports, presentations, and business correspondence
• Maintaining a professional, welcoming, and efficient office environment
• Managing relationships with office and operational suppliers
• Ordering and maintaining office, maintenance, and breakroom supplies
• Tracking orders and resolving supplier issues
• Supporting invoice processing and purchasing administration

Employee & HR Support

• Coordinating onboarding activities for new team members
• Assisting with employee engagement initiatives, training administration, and company events
• Providing administrative support throughout the employee lifecycle

Operations Support

• Coordinating shipping and receiving activities
• Maintaining shipment and delivery records
• Supporting invoicing and operational administration
• Assisting with process documentation and continuous improvement initiatives

What We're Looking For

We're seeking someone who is proactive, organised, and enjoys building positive relationships across all levels of the business.

You’ll ideally bring:

• Previous experience in office administration, operations coordination, customer service, or purchasing support
• Excellent organisational and multitasking skills
• Strong written and verbal communication abilities
• A high level of attention to detail with strong Microsoft Office skills
• A customer-focused approach and positive can do attitude
• Associate's or Bachelor's degree in Business Administration, Office Administration, Supply Chain, or a related field preferred

Benefits Include:

• 100% company-funded premium health insurance
• 401(k) retirement plan with company matching contribution
• Paid holidays and paid time off
• Career development and training opportunities
• A collaborative and supportive team culture
• Opportunity to make a real impact in a growing, innovative business

James Cropper is an Equal Opportunity Employer committed to creating an inclusive workplace where everyone can thrive.

Our job applicant privacy policy is available to view here .

James Cropper are global market leaders in advanced materials and paper products. Led by the Cropper family for six generations, we have an international workforce and an operational reach in over 50 countries.

Established in 1845, we manufacture paper, packaging and advanced materials incorporating pioneering non-wovens and electrochemical coatings.

We operate across multiple markets from luxury retail to renewable energy. Renowned globally for service, capability, pioneering and multi award-winning commitment to the highest standards of sustainability.