Executive Operations Coordinator Herndon, VA

Black Sky is a real-time intelligence company. We own and operate the world's most advanced space-based intelligence platform and provide customers with satellite imagery, automated analytics and high-frequency monitoring of strategic locations, economic assets and events from around the globe. Black Sky is trusted by the most demanding allied military and intelligence organizations and commercial companies to deliver foresight into critical matters that affect national security and the economy.

Black Sky's data enables governments and businesses to see, understand and anticipate change as it happens, giving them the ultimate strategic advantage so they can act quickly. Our global team works with cutting-edge technology to make a difference around the world and prides itself on being people-first, customer-focused and fun.

This role is a key member of our team, helping shape a fun, engaging, and dynamic workplace. The ideal candidate will foster an organized and positive environment, proactively supporting the team with a high level of professionalism. While the primary responsibilities include administrative office support and front-desk reception duties, the role also provides secondary backup support to the executive team. This is a full-time, in-office position based in our Herndon office.

This role reports to the Manager of Executive Operations and requires reliable transportation.

• Run the daily office operations for our Herndon, VA location in a professional and service-focused manner.
• Manage front-desk operations in a cleared facility, ensuring all visitors, contractors, and staff follow established access and security protocols.
• Ensure the office workspace and common areas are clean, safe, and organized.
• Greet visitors with warm hospitality and complete the guest registration process.
• Receive mail, package shipments, and deliveries and distribute mail to their respective recipients.
• Order and keep drinks, snacks, and office supplies well-stocked.
• Receive and distribute voice mails that go to the main company line.
• Coordinate with Manager, Facilities & Admin Operations on facilities, vendors, and maintenance issues.
• Coordinate several internal operational systems including keycards for employees and facilities access.
• Host candidates during in-office interviews and customers or partners for tours, ensuring a great experience.
• Plan and attend company local events.
• Run errands to support miscellaneous events and activities, using reliable transportation.
• Ensure all whiteboards are cleared at the end of each day.
• Coordinate catering as required (ordering, setting up, and take down).
• Create and maintain office reference material inclusive of visitor processes and ensure adherence to guidelines.
• Position requires the ability to stand, squat, reach, and lift up to 50lbs.
• Handle confidential information with discretion.
• Manage internal and external communications in a timely manner.
• Provide our executive team with calendar support as needed.
• Process complex expense reports with accuracy.
• Coordinate workspace seating assignments, office moves, and desk setups to support organizational changes. Partner with Manager, Facilities & Admin Operations when appropriate.
• Monitor and maintain all office equipment (printers, appliances, A/V systems) and coordinate repairs or replacements as needed.
• Other job-related duties as assigned.

• At least 5 years of relevant experience providing facilities and administrative office support, including at least 2 years of experience supporting executives.
• Associate or bachelor's degree in business administration, a related field, or equivalent experience.
• Reliable transportation to support a fully on-site schedule and errands outside of the office.
• Previous exposure to event planning and management.
• Proficient with Microsoft Office Suite: especially calendar management in Outlook.
• Ability to navigate new software tools useful in a technology-forward company (Examples: Slack, Confluence, SharePoint, Adobe Acrobat).
• Ability to prioritize and handle multiple assignments, and complex multi-phase projects.
• Friendly and welcoming, someone who gains satisfaction from customer service and values culture and engagement.
• Strong written and verbal communication skills.
• Highly dependable, punctual, and responsible.
• Excellent problem-solving and critical thinking abilities.
• Attention to detail and commitment to quality.
• Strong vendor relationship management.
• Ability to work independently as a…