Program Specialist HELPS PROGRAM

office:
department of finance

location:
white plains

control no:
205-26

job group: x

class:
nc (non competitive ) : (civil service exam not required)

salary range: $75,990 - $94,515

fee: $0 (a n application fee is not required at this time )

under general supervision, an incumbent of this class assists in the coordination and administration of a variety of employee benefit programs including health, dental, and vision care. This position is also responsible for assisting in the administration of unemployment and workers compensation insurance, using a variety of database management systems to enroll employees, enter payroll deductions, and post and receive payments to and from retirees, etc.,

and establishing and maintaining extensive and substantive contact with insurance carriers and worker’s compensation company representatives. Other duties involve assisting in the implementation and administration of changing laws and regulations relating to health care and benefits, and serving as a point of contact for individual employees and/or departmental administrators to resolve customer issues relating to their benefits. Technical advice and assistance are provided as needed.

Supervision may be exercised over clerical and staff support personnel. Does related work as required.

* the department of civil service has developed a hiring program that streamlines the appointment process to allow agencies to hire diverse, qualified permanent employees quickly and without examinations. Employees hired under the help program will be appointed on a permanent basis. The hiring for emergency limited placement (help) program temporarily removes the civil service exam requirement for this title.

a high school or equivalency diploma and either: (a) seven years of experience in employee benefits, finance or human resources, which included or was supplemented by one year of experience assisting in the administration of health insurance plans; or (b) seven years of experience in government operations, which included or was supplemented by one year of experience which must have involved assisting in the development and implementation of service delivery or operational systems for employee benefits, human resources and/or finance.

satisfactory completion of 30 credits towards a bachelor’s degree may be substituted on a year for year basis for up to four years of the above stated experience.

• the number of years of experience required in the minimum qualifications is based upon the presumption of full-time employment. Part-time experience will be prorated based on a 35 hour workweek.
• verified and documented volunteer (unpaid) experience will only be credited when specifically allowed by the job description or examination announcement.

education beyond the secondary level must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the u.s. Department of education/u.s. Secretary of education.