Learning Operations Specialist

## Learning Operations Specialist Apply locations:
160 North Midland Avenue time type:
Full time posted on:
Posted 8 Days Agojob requisition :
JR231971
** City/State:
** Nyack, New York
** Department:
** Center for Learning and Development
*
* Work Shift:

** Day
* * Work Days:
** MON-FRI, VARIED HOURS
** Scheduled

Hours:

** 8 AM-4:30 PM
** Scheduled Daily

Hours:

** 8.5 HOURS
** Scheduled Weekly

Hours:

** 40
* * Hourly Rate/Range:**$29.84

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.
*
* A.

Job Summary:

** The Learning Operations Specialist provides operational coordination for the Center for Learning & Development (CLD) and serves as a key resource for organizational education, onboarding, learning technologies, and educational program logistics. The Learning Operations Specialist exercises independent judgment, critical thinking, and problem-solving in coordinating learning operations, partnering with Nursing Leadership, Human Resources, Information Technology, Payroll, Epic Training, and operational departments and participating in multidisciplinary committees and organizational initiatives that support regulatory education, competency management, professional development, and broader organizational learning initiatives.
** Essential Job Qualifications
**** 1.

Education:

** Associate degree in a related field preferred. Equivalent education and/or relevant work experience may be considered in lieu of the degree.
** 2.

Experience:

** Minimum three years of progressively responsible administrative or program coordination experience, preferably in healthcare or education.
** 3.
Training/Certification:
** Proficient in Microsoft Excel, Word, Outlook, and PowerPoint.
Proficient in purchasing and requisition processes.
** 4.
Other:
** Ability to learn and support multiple technology applications.
** Job Specific Contacts
**** General Contacts:
** Frequent contacts with intra- and inter-department personnel as well as other institutions to obtain or receive information.
** Job Provides Direction to:
** N/A
** Environment and Demands
**** Environmental Demands:
** Normal Office Environment
** Essential Physical and Cognitive Demands, Manual Dexterity:
** Professional manner and appearance, excellent verbal, written and communication skills, concentration, customer sensitivity, etc.
** Part I:
Hospital-Wide Standards
***
* A.
Organizational
**** Demonstrates adherence to Montefiore Nyack Hospital “We Care” standards including:
**** WORKING TOGETHER** “
** I will commit to work together in a courteous, respectful manner.  I will demonstrate a positive spirit of service with all employees with whom I interact.”
**** I will:
*** Place team success above individual recognition.
* Be receptive to new ideas and approaches within my workplace.
* Offer assistance generously without hesitation.
** EMPOWERMENT “I will be accountable, responsible, and self-directed in all aspects of my work at all times.”
**** I will:
*** See projects through to ensure completion.
* Problem solve with patients, family members, and other employees.
* Follow up to ensure a resolution.
** COMMUNICATION “I will demonstrate positive communication in a clear, courteous and appropriate manner at all times.”
**** I will:
*** Use effective verbal and written communication to patients, families, visitors, and fellow employees using the principles of AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You)
* Use positive communication in my tone of voice, body language, and choice of words.
** APPEARANCE “I will dress in a manner that reflects a professional and positive image of the hospital at all times”
**** I will:
*** Maintain a clean, neat, and…