Part-Time Office Support Clerk - Sheriff's Results Program

Location: Northern

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** Overview & Benefits
** Oakland County is more than just a workplace. It is a place where you can make a real difference. As one of Michigan's leading public service organizations, we are committed to strengthening communities, delivering essential services, and improving the quality of life for nearly 1.3 million residents.

When you join our team, you become part of a mission-driven workforce guided by integrity, innovation, and a passion for public service. We offer competitive pay, comprehensive benefits, and the opportunity to do meaningful work that matters. Apply today and help shape the future of Oakland County, where we are All Ways Moving Forward.

For more information about Oakland County benefits and employee perks, please visit:##
** General Summary**$18.84-$25.25

This position is onsite.

What You'll Do
- Greet visitors and clients and serve as the first point of contact for the program
- Collect payments and handle related documentation
- Manage a busy multi-line phone system and direct calls appropriately
- Verify client information and perform accurate data entry
- Maintain and update multiple databases and confidential records
- Answer questions regarding site rules, testing procedures, and program policies
- Provide general administrative and customer service support to staff and clients

Why You'll Love It
- Work in a people-focused role where professionalism and service make a difference
- Be part of a mission-driven Sheriff's Office program that supports community safety
- Use your organizational and multitasking skills in a fast-paced environment
- Enjoy a part-time schedule that includes weekend and holiday hours, with some weekday coverage as needed
- Build valuable experience in administrative support, records management, and client services##
** Minimum Qualifications
** EXPERIENCE, TRAINING, KNOWLEDGE, SKILLS & ABILITIES REQUIRED MINIMUM QUALIFICATIONS
* Be a high school graduate or have a certificate of successful completion of the General Educational Development (GED) Test.
* Have had at least six (6) months of full-time clerical work experience.

ADDITIONAL DESIRABLE QUALIFICATIONS Coursework, training, and/or experience in office support methods and technology.

Ability to communicate with the public in a clear, polite, and courteous manner.

Reasonable knowledge of grammar, spelling, punctuation, and arithmetic.

Reasonable ability to follow oral and written instructions.

Reasonable ability to write legibly.

Reasonable skill and ability in operating a variety of office machines such photocopiers, computer printers and fax machines.

Reasonable ability to make routine decisions in accordance with departmental policies and procedures.

Reasonable ability to utilize current word processing, spreadsheet, database, e-mail, and Internet software.

SUPERVISION EXERCISEDMay orient new personnel.

ESSENTIAL JOB FUNCTIONS Greets, registers, and assists clients and the public in filling out forms, questionnaires, and applications. Refers clients and forwards messages to proper parties.

Responds to various inquiries by phone, email, and in person, using knowledge of the computer system and paper files to research and retrieve information. Confers with division personnel as needed to provide complete responses.

Composes and types general letters and memoranda from rough drafts or general instructions, involving the assembly of data from computer and paper file or record sources.

Inputs text and data to computer database forms using correct printed source documents or scanned bar code information. Reviews information for accuracy and corrects as required.

Provides in-depth information about programs and services available through the department, referring as needed to updated reference documents and fee…