Parish Operations & Welcome Coordinator

Description

The Parish Administrative Coordinator provides high-level administrative and operational support to the parish office and serves as an important point of connection between parishioners, clergy, staff, ministries, and the broader community.

This position helps ensure the parish office operates efficiently, professionally, and in a manner consistent with the mission and values of St. Joseph Catholic Church. The Parish Administrative Coordinator manages a variety of administrative responsibilities, assists with parish records and sacramental processes, coordinates office activities, supports parish ministries and events, and provides welcoming and responsive service to parishioners.

The ideal candidate is organized, dependable, service-oriented, able to manage multiple priorities, and comfortable working in a fast-paced parish environment where confidentiality, professionalism, and compassion are essential.

· Provide administrative support to the Director of Operations, clergy, and parish staff as assigned.

· Assist with the daily operation of the parish office and help ensure administrative needs are addressed efficiently.

· Answer and direct telephone calls, emails, and parishioner inquiries in a professional and welcoming manner.

· Welcome parishioners, visitors, vendors, and guests and connect them with the appropriate staff member or ministry.

· Prepare correspondence, letters, forms, reports, meeting materials, and other parish documents.

· Maintain organized electronic and physical files and administrative records.

· Maintain calendars and assist with scheduling meetings, appointments, rooms, and parish activities.

· Assist parishioners with parish registration, record updates, forms, certificates, and general parish information.

· Maintain accurate parishioner information within the parish database.

· Assist with sacramental records and documentation, including Baptism, First Communion, Confirmation, Marriage, and other records as assigned.

· Prepare sacramental certificates, letters, and supporting documentation in accordance with parish and diocesan procedures.

· Coordinate requests for sacramental records and ensure records are handled confidentially and accurately.

· Direct pastoral or sacramental questions requiring clergy or ministry staff assistance to the appropriate person.

· Support compliance with diocesan Ethics and Integrity in Ministry (EIM) requirements and parish policies as assigned.

· Maintain confidentiality of parishioner, employee, financial, sacramental, and other sensitive information.

· Follow applicable diocesan policies, parish procedures, record-retention requirements, and internal controls.

· Immediately communicate safety, facility, compliance, or operational concerns to the appropriate supervisor.

The Pastor is the visible principle and foundation of unity in the parish of St. Joseph Catholic Church (SJCC), which the Bishop has entrusted to him. He makes Christ’s mission present and enduring in the parish. To fulfill his mission, the Pastor employs suitable collaborators (clerics, religious, or lay people). He shares his mission with them and entrusts various responsibilities to them.

Positions eph help extend the Pastor’s ministry in particular ways, as outlined in the job description. Therefore, the employee in this position is closely connected to and assists the Pastor in the performance of his ministry and thereby engages in ministry for the Church.

Requirements

· High school diploma or equivalent.

· Previous administrative, office coordination, customer service, church, nonprofit,…