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Service Express Advisor

Job in Northern, Floyd County, Kentucky, USA
Listing for: Hall Volkswagen
Full Time position
Listed on 2026-10-05
Job specializations:
  • Automotive
Salary/Wage Range or Industry Benchmark: 38000 - 52000 USD Yearly USD 38000.00 52000.00 YEAR
Job Description & How to Apply Below
Location: Northern

Description

Hall Imports is seeking a motivated and customer-focused Service Express Advisor to join our service team. If you’re looking to break into the fast-paced automotive industry and build a long-term career, this is a great opportunity to get started.

No automotive experience? No problem! We provide paid training and hands-on support to help you succeed. We’re looking for someone with great energy, strong people skills, and a drive to learn and grow.

As a Service Express Advisor, you’ll be the friendly face customers see when they arrive and the key communicator between customers and technicians in our express lane. You’ll help ensure every guest leaves with a positive experience.

Schedule
  • Monday – Wednesday & Friday's : 9:00 AM – 6:00 PM
  • Saturday: 8:00 AM – 2:00 PM
Key Responsibilities
  • Greet customers with a professional and welcoming attitude
  • Serve as the communication link between customers and technicians
  • Clearly explain recommended services and maintenance needs
  • Ensure customer approvals are obtained and expectations are set
  • Manage workflow efficiently in the express service lane
  • Deliver an exceptional customer experience from start to finish
  • Follow company policies, procedures, and safety standards
Qualifications
  • Valid driver’s license with a clean driving record (required)
  • High school diploma or GED (preferred)
  • Customer service, retail, or sales experience is a plus
  • Strong communication and interpersonal skills
  • Organized with good time management abilities
  • Positive attitude and professional appearance
  • Team-oriented, self-motivated, and eager to learn
  • Automotive experience is not required — we will train the right person
Compensation & Benefits
  • Health insurance
  • Dental insurance
  • Life insurance
  • 401(k) retirement plan
  • Paid vacation time
  • Employee discounts on vehicles, parts, and service
  • Employee recognition programs
  • Career growth and advancement opportunities
  • Paid training and onboarding support
About Hall Imports

Hall Imports is a family-owned Volkswagen and Mazda dealership with over 100 years of automotive excellence. We pride ourselves on maintaining a positive, team-focused work environment where employees are valued, supported, and given the opportunity to grow.

Hall Imports is an Equal Opportunity Employer and is committed to maintaining a workplace free from discrimination and harassment.

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