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Account Director

Job in Norwood, Jefferson County, Kentucky, USA
Listing for: Cramer
Full Time position
Listed on 2026-02-07
Job specializations:
  • Business
    Client Relationship Manager
  • Management
    Client Relationship Manager
Job Description & How to Apply Below
Location: Norwood

Overview

Let’s start with the job title. Account– indicates your ability to maintain and grow strong relationships with our most important clients. Director– you are a veteran, have strategic chops, can manage complex relationships and direct reports. Put it all together at Cramer and you have a key member of an event and content marketing agency.

More specifically, the Account Director:

  • Plays a critical role in building and growing relationships and book of business with significant clients
  • Provides strategic recommendations, with business/industry/service understanding, to our clients to drive account retention and growth
  • Navigates and collaborates with cross functional teams, including Strategy, Creative and Production
  • Is a consultative resource to our clients and internal team members, ultimately creating new business opportunities
  • Mitigates potential roadblocks, before an issue arises
  • Has strong financial management experience, with regard to business impact
  • Embodies the voice of the client in all internal discussions
  • Understands complex financial management to increase profitability of accounts and position business well for future growth
  • Manages 1–2 direct reports

note: please don’t apply if you don’t meet these qualifications

  • Excellent communication and presentation skills
  • Proactive and motivated, but a team player
  • Great presence and sticky with clients
  • Demonstrated experience in an agency environment – bonus points if you have virtual event and content marketing expertise
  • 7–10 years of experience in Account Management, Strategy or another client facing role
  • Bachelor’s degree in Marketing, Communications, Business Administration, or related field. Master’s degree a plus.
  • Medical, Dental & Vision Insurance
  • Health Savings Account, including employer contribution
  • Retirement Plan (401K) with company match
  • Profit Share Bonus Plan
  • Life Insurance
  • Paid Time Off
  • Family Leave
  • Short Term & Long-Term Disability
  • Tuiton Reimbursement
  • Wellness Resources, including discounted membership to Lifetime Fitness
  • Generous onsite café
  • Paid holidays

Salary Range: $100-150K

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