Signature Programs Manager

Overview

As a Signature Programs Manager, you will be pivotal in supporting the global Communications Manager to execute Goodyear’s Signature Merchandise and Vault programs. In this role, you will oversee the operational, logistical, and financial components that ensure merchandise moves efficiently from sourcing through fulfillment. You will maintain inventory accuracy, optimize shipping and packaging workflows, and help drive strong financial performance while ensuring a seamless consumer experience.

As part of a growing initiative, you will also help build scalable processes that strengthen Goodyear’s brand connection with consumers.

• Manage inventory, fulfillment readiness, and partner logistics for Vault and Signature Merchandise programs, ensuring accurate tracking and on‑time delivery.
• Maintain and optimize relationships with 3PL, drop‑ship, and fulfillment partners while supporting shipping policies, packaging standards, and operational workflows.
• Collaborate with Customer Service to enhance the consumer experience across orders, returns, exchanges, and Vault experience events.
• Support financial operations including pricing strategy, budgeting, KPI tracking, performance reporting, and resolving purchase order/invoice discrepancies.
• Build, maintain, and improve operational processes to ensure merchandising efficiency, policy compliance, and vendor quality standards.
• Identify opportunities to streamline workflows and elevate customer experience across all Vault and merchandise programs.

• Bachelor’s degree in business, Operations, Supply Chain, Logistics or a related field.
• 7 or more years of experience in operations, supply chain or merchandising support roles.

• Strong organizational and project management skills, with an ability to manage multiple operational priorities.
• Knowledge of inventory management, fulfillment operations and logistics best practices.
• Familiarity with financial planning, budgeting and reporting in a corporate environment.
• Analytical mindset with attention to detail and problem-solving ability.
• Ability to work collaboratively, while supporting leadership in decision-making and process improvements.
• Excellent communication skills to coordinate with internal teams, vendors and partners.
• Experience with SAP or other enterprise resource planning (ERP) systems.
• Experience with budgeting, pricing and financial reporting in a corporate or retail environment.
• Experience managing third-party logistics, fulfillment or e-commerce operations.
• Certifications in supply chain, project management or operations management.

• Relocation Available:
  No.
• Sponsorship Available:
  No.
• Typical Schedule:
  
  8:00 am – 5 pm.
• Travel Requirement: 5%

Goodyear is one of the world’s largest tire companies. It employs about 68,000 people and manufactures its products in 51 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. Goodyear is an equal employment opportunity employer.

All qualified applicants will receive consideration for employment without regard to any characteristic protected by law. If you need reasonable accommodation to complete the online application, or any other part of the employment process, please contact the Goodyear Candidate Care Line at .