Learning Facilitator | Columbus | 2nd Shift
Learning Facilitator | Columbus | 2nd Shift
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in.
As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth‑focused environment for our people.
The Distribution Planning team is responsible for leading and driving the Global Distribution strategy, operational planning, performance management, optimization initiatives, operational training, health & safety programs, 3PL management, and real estate. The scope covers both owned and operated facilities as well as 3PL partners across multiple international markets. This function is highly collaborative and will partner closely with Global Fulfillment, Product, Channel, People, and Technology teams that support Global Distribution capabilities today, and collectively orchestrate a paralleled push to achieving our strategic and operational goals.
This position is Monday - Friday, 2:30PM - 11:00PM.
A DAY IN THE LIFEThe team will support the development and facilitation of operational learning materials relative to DC systems and tools, grounded in sound learning design principles, measuring impact and outcomes against predetermined success metrics. This will be in alignment with enterprise frameworks from Learning & Leadership and operational objectives from Global Distribution leadership to ensure consistency in expectations and execution. Reporting to the Manager Distribution Ops Training, the Facilitator is responsible for supporting operational training programs for hourly employees.
This role will organize, schedule, and facilitate onboarding activities for our new hire employees, help create training standards and execute the strategic vision of the Manager.
- Hourly Training
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Facilitate and deliver operational training for hourly employees across multiple departments, including classroom onboarding, associate development programs, and instructor‑led training (ILT) sessions, both in‑person and virtual. Provide hands‑on practice, evaluation, and testing on the DC floor. - On‑the‑Job Support
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Offer in‑the‑moment feedback, direction, and training to Warehouse Associates and Forklift Drivers to ensure accurate and timely shipments. Support operational training by identifying and addressing skill gaps, removing bottlenecks, and ensuring correct system usage. - Training Strategy & Administration
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Support the Distribution Operations Training Manager in identifying process and content gaps and adapting training to meet the needs of new hires and existing employees. Collaborate with P&C and Ops teams to ensure day‑to‑day training support, including scheduling, coordinating, and reviewing departmental productivity metrics to drive continuous improvement. - Performance Tracking & Feedback
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Assess and track learners' progress through various methods, including observation, surveys, and people analytics. Provide individualized feedback to enhance job performance and identify areas for further training. Follow‑up on new hire productivity to gauge training effectiveness and certification readiness. - Cross‑Functional Training
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Partner with operations teams to deliver cross‑departmental training sessions as needed, ensuring that training content is tailored to specific department requirements. Assist floor leads to support operational training (On‑the‑Job Training and Certification). - Continuous Improvement
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Stay up to date with best practices in training facilitation to continuously enhance learning experiences. Support strategic projects and day‑to‑day operational needs when not facilitating training sessions. - Collaboration
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Work with site P&C coordinators, talent acquisition, and L&L teams to…
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