Global Services, Occupational Health, Safety and Quality Manager

It's More Than A Job

A role in Quality, Health, Safety and Environment (QHSE) at Kuehne+Nagel is focused on ensuring the well-being of our employees. But your impact goes far beyond that. Your expertise in cultivating a culture of safety enables our teams to do their jobs with confidence, whether it's making sure sensitive medical equipment reaches hospitals on time to save lives or delivering toys to local stores in perfect condition.

At Kuehne+Nagel, your work contributes to more than we imagine.

Take the next step in your career with a leading global logistics company. Join our team at Kuehne+Nagel Global Services, where you'll have the opportunity to make a significant impact and grow professionally in a dynamic and supportive environment. You're analytical, collaborative, and passionate about logistics. You thrive in complexity and see every challenge as a chance to innovate. You're ready to lead!

As a Global Services Local QSHE Manager, you will lead all Quality, Security, Health, and Environment (QSHE) programs for our Costa Rica site, ensuring full compliance with local regulations, Free Trade Zone (FTZ) requirements, and Kuehne+Nagel global standards. You will play a critical role in strengthening our operational risk governance, driving business continuity readiness, and fostering a strong safety and quality culture across the organization.

• Driving compliance through regular QSHE inspections, ensuring findings are properly tracked, prioritized, and resolved.
• Leading incident and non-compliance management processes, including investigations, root-cause analysis, and corrective actions (CAPA).
• Coordinating internal and external audits (ISO, FTZ, corporate, regulatory), ensuring readiness, documentation, and follow-up.
• Maintaining QSHE systems, including policies, risk registers, emergency plans, and compliance records.
• Leading and continuously improving the local Business Continuity Plan (BCP) and Emergency Response Plan.
• Conducting Business Impact Assessments (BIA) with key stakeholders to identify critical processes and recovery priorities.
• Planning and executing crisis simulations, emergency drills, and BCP tests, ensuring continuous improvement.
• Acting as a trusted advisor to leadership on QSHE, risk, compliance, and business continuity matters.
• Driving a proactive culture of safety, quality, and prevention through training, communication, and engagement.
• Collaborating cross-functionally with HR, Facilities, Finance, IT, Security, and Global QSHE teams to ensure strong governance and accountability.
• Developing and executing the QSHE and BCP annual strategy, including KPIs, dashboards, and improvement initiatives.

• Bachelor's degree in Industrial Engineering, Occupational Health, Environmental Science, Quality Management, or a related field.
• Strong knowledge of Costa Rican occupational safety and environmental regulations.
• Proven experience managing QSHE systems and ISO standards (ISO 9001, 14001, 45001).
• Experience in audit management, compliance frameworks, and regulatory requirements.
• Demonstrated ability to develop risk registers, BCP documentation, audit evidence, and executive-level reporting in both English and Spanish.
• Strong leadership and cross-functional collaboration skills.
• Analytical, risk-based mindset with strong attention to detail and execution discipline.
• Excellent communication skills, with the ability to translate technical requirements into practical actions.
• English Proficiency
• Ability to challenge, influence, and drive accountability at all levels.
• Sound judgment and resilience in managing incidents, audits, and crisis situations.

At Kuehne + Nagel Global Services, you'll be part of a globally recognized leader, working in an environment that thrives on innovation and efficiency. This role offers the opportunity to collaborate with diverse teams, gaining exposure to international best practices while leveraging cutting-edge tools to optimize operations and communication. We foster a culture that values problem-solving, continuous improvement, and professional growth, providing structured development programs and clear paths for career advancement.

Join us and be part of a dynamic, forward-thinking team that is shaping the future of global services.

This position is classified under the internal job leveling framework as a M3upper1 level.

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Contact:
Yois Vargas…