Analyst, Strategy & Analytics - NYRA

E15 Group

At E15, we are the spark that ignites. Our team delivers next-generation insights based on data, not hunches, to drive business in healthcare, campus, corporate, sports, entertainment, hospitality, and retail industries to help companies make forward-looking decisions to benefit their business and their guests. For more information on what we are about as a company, visit

About Levy The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants;

iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All‑Star Games.

Position Title
:
Analyst, Strategy & Analytics – New York Racing Association (NYRA)

Reports To
:
Senior Manager, Strategy & Analytics

Job Summary

The Analyst, Strategy & Analytics for the New York Racing Association will spearhead the delivery of analytics and insights to our operators and partner on campus. In this role, you will be responsible for working with Levy’s Vice President of Hospitality and Director of Operations, as well as, NYRA stakeholders to produce analytical insights and technology recommendations for hospitality initiatives. Additionally, this position is responsible for establishing and advancing the methods, processes and standards of analytics, financial analysis, and partner service that fuel the innovation that is driving Levy Operations forward.

Responsibilities

• Manage relationships with key client and Levy stakeholders and understanding their overall strategies and business objectives
• Develop specific knowledge about the venue, including physical configuration, proposed technology, and operational processes
• Develop and deploy optimal pricing, product, placement, and promotion strategies for concessions and premium points of distribution based on team objectives and fan feedback
• Identify opportunities to change existing product offering or distribution
• Develop reporting (heat maps, dashboards, slide decks, status updates) standards and formats for partner and operator end use
• Communicate key guest insights and potential action items
• Analyze and build optimal solutions around variable labor and cost of sales management
• Leverage available artificial intelligence, consumer insights, and emerging technology tools to drive guest experience and profitability
• Interface with operations leadership to bring forth best practices from across Levy

Expectations

The Analyst will be expected for most of the work week to be on-site at Belmont Park with the expectations that they will be at all marquee events, supporting the operation and interacting with the partner. There will be occasional travel to Saratoga Springs, NY as business needs and events dictate.

• Self-starter who is eager to learn the business and drive insights
• Ability to develop and own stakeholder relationships
• Ability to work collaboratively in a consultative role
• Up to 2 years of experience in quantitative, analytical consulting, and/or client-facing businesses as well as experience interacting with internal organizational leadership
• Bachelor’s and/or Master’s degree in business analytics, statistics, economics, or a related field
• Experience in hospitality operations is a plus
• Experience in Excel with experience in financial modeling a plus
• Experience using SQL, R, Python, PowerBI, and/or Tableau for data analysis
• Experience in using data visualization tools, visual features of statistical software tools or Powerpoint to communicate complex ideas to non-technical audiences
• Experience in survey analytics
• Can share examples of using data to solve complex problems
• Food service operations awareness/experience
• Experience communicating complex ideas to non-technical…