Partner Account Manager

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal opportunity employer,anddo not discriminate based onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status,or any other protected characteristic under applicable law, whether actual or perceived.

We embrace all candidatesthatwillcontribute to the diversification and enrichment of ideas and perspectives atAHEAD.

Wearelookingfora detail-oriented

Program

Managertooverseeandstreamlineour partner programs forIBM. The ideal candidate will have strong analytical skills where they are able to forward think with the ability to communicate effectively across multiple teams to ensure alignment and maximize company, program, and deal profitability.

This position will be approximately 75% Partner Programs and 25% Go-To-Market.

• Proficiency and Certification Tracking:
  Work strategically and collaboratively to identify which proficiencies would be most beneficial. Identify the reason why.
  
  Complete, track and report proficiencies and certifications accordingly.
• Marketing and MDF:
  Coordinate with AHEAD stakeholders on IBM demand gen campaigns and events to build strategic and intentional growth plans.
• Enablement:
  Coordinate with the engineers and sales team on IBM enablement activities to grow AHEAD’s collective skills on IBM’s portfolio.
• Services:
  Coordinate with the AHEAD services team to build a practice around key IBM solution areas to support client’s needs.
• Sales Strategy
  
  Collaboration:
  
  Work with sales teams to develop strategies to grow existing business while still maximizing margins and providing creative deal structuring.
• Lead and New Business Development –:
  Identify, assign and pursue opportunities to expand into new product categories, customer segments, and lines of business to drive revenue growth.
• Quoting & Pricing Expertise –:
  Develop and maintain expert-level knowledge of the quoting tool, including pricing structures, SKU management, product configurations, and quoting processes to ensure accurate and efficient proposals.
• Rebateand Investment Reporting :
  Record, track, monitorandreportonmonthly,quarterly,and annual rebates, and other partner-related programs and investments.
• Program and Incentive Management:
  Learn, utilize, trackandreportonvariousprograms,ensuring all relevant metrics are captured.
  
  We would want to capture not only yearly programs, but quarterly and/or brand incentives.
• Internal Content Creation and Communication:
  Create, publish, and effectively communicate internal content to maintaincurrentprocesses,facilitatingenablementfor
  
  Operations, Engineering, and other relevant teams through newsletters and team meetings.

• Pipeline Tracking:
  Regularly meet with in-house teams, partner channel teams, and distributors to progress and track the pipeline and ensure accurate forecasting to establish what needs to be done to get an opportunity booked.
• Alignment Oversight:
  Investigate and resolve misaligned deals to ensure proper hygieneandoptimizemargins,incentives,and profitability to progress deals.
• Registration Tracking:
  Monitorweeklypipelineandregistrationadditions,ensuring that all terms and conditions (T&C’s) are met for compliance.
• Sales Support:
  Maintainrapidresponsivenesstosalesteams(CDs,COSs,CSAs) ford eal supportas needed.
  
  Provide alignmentsupportfornewandexisting salesteamsincludingaccountmappingandintroductionsviaemails/calls.
• Strategic Partnership Oversight:
  Ensure Strategic PartnershipKPI’s,milestonesandcommitmentsaremet,and reporton progress based on a required schedule.
• Customer Growth –:
  Review our existing customer base to identify opportunities to grow each account through expanded use of current product lines and the…