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Automotive Service BDC & Retention Specialist (Growth Path
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-22
Listing for:
Gloucester Toyota
Full Time
position Listed on 2026-08-22
Job specializations:
-
Business
CRM Systems & Management
Job Description & How to Apply Below
Location: Northern
Gloucester Toyota is seeking an Automotive Service BDC & Customer Retention Specialist to drive service contact initiatives and maximize dealership profitability. You will handle inbound and outbound service calls, schedule appointments, and support campaigns to retain customers.
Role emphasizes CRM follow-up, recovery of declined services, and generating incremental Parts & Service business while contributing to a supportive team in a stable, family-owned environment.
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