Customer Enablement Architect

Tudip Technologies Pvt. Ltd is a CMMI Level 5 extreme technology company. Careers at Tudip Technologies are not just jobs, but a promise of a bright and dynamic future. Tudip provides ample opportunities to grow within the company technically as well as a technocrat by promoting entrepreneurship. Tudip Technologies’ careers will enable you to help clients enhance and improve while you build your career.

Tudip is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are a place which defines Integrity, Innovation, and Serenity. Tudip provides you a better platform that translates an individual into an experienced and immensely skilled professional through an ethical and vibrant business environment. We are here for effective client servicing, taking care of our employees’ needs, and creating a success story to remember.

The Customer Enablement team drives this mission forward by helping enterprise organizations develop the skills they need to accelerate technology adoption, business transformation, and measurable business outcomes.

As a Customer Enablement Architect
, you will own the commercial success of the company’s training and enablement portfolio across the Americas Business Units.

Reporting to the Americas Customer and User Enablement Leader
, we are looking for a US-based Customer Enablement Architect to work closely with cross-functional teams, including Sales, Field Engineering, Professional Services, and Scaled User Enablement, to position the value of training and enablement solutions, develop customized enterprise learning plans, and drive talent transformation with strategic accounts.

This is a highly visible, customer-facing role where your ability to connect learning solutions with business outcomes will directly influence customer retention, expansion, adoption, and revenue growth.

You will work closely with account executives, engagement managers, solution architects, and other stakeholders to position training and certification programs as strategic investments in each customer’s technology transformation journey. From diagnosing skill gaps to developing tailored enablement roadmaps, you will ensure customers have the knowledge, skills, and confidence needed to realize the full value of their technology investments.

• Drive the commercial success of the company’s learning and enablement offerings across enterprise accounts within the assigned Americas Business Unit.
• Partner with Sales and Customer Success teams to position learning and enablement as key drivers of customer adoption, renewal, and expansion.
• Translate customer business objectives into tailored enablement programs that accelerate transformation and deliver measurable ROI.
• Lead the end-to-end lifecycle of customer training programs—from discovery and needs assessment through solution design, execution, and post-program analysis.
• Conduct learning diagnostics to identify skill gaps, adoption challenges, and organizational barriers, using data to develop effective training strategies.
• Deliver high-quality blended learning experiences, including virtual, classroom, and on-demand programs, that achieve measurable customer outcomes.
• Track and report enablement success metrics, including adoption, customer engagement, renewal influence, and revenue impact.
• Mentor colleagues across the Learning & Enablement organization by sharing best practices and driving excellence in customer engagement.

We are looking for a Builder
—someone who combines deep curiosity about the evolving technology, data, and AI landscape with a strong drive for execution.

You don’t simply deliver existing programs; you identify…