Product Manager

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Full time

Remote

Product

1mind's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. The hiring manager will share more details about the full compensation package and benefits as you move through the process.

This is a fully remote opportunity but is preferred to be worked from the Eastern timezone.

1mind is building the next generation of revenue teams.

We are creating a new category of enterprise software:
Autonomous Customer Experience. Our platform deploys Superhumans
, go-to-market teammates with a face, a voice, and a GTM brain that serve the buyer across the entire journey with one continuous memory. They engage, demo, onboard, and support in the moments no company could ever staff, so the handoffs disappear and growth stops leaking.

Join us as we define the category and build the platform that powers the next generation of revenue teams. When the buyer wins, the company wins. Every1 Wins.

1mind is building Superhuman AI for GTM — AI agents that talk to buyers over voice and chat, reason across context, and take action across the customer journey. As Product Manager, Platform
, you'll work on the 1mind Console, the primary surface where customers configure, deploy, integrate, and manage their Superhuman. The role spans both the customer experience and the reusable capabilities underneath it, from integrations and permissions to configuration models and self-serve administration.

The Console already exists and is a critical part of the product today; the opportunity is to make it dramatically more intuitive, coherent, and self-serve as the company scales. You'll spend your time close to real customer behavior — watching people use the product, identifying friction, prototyping improvements, shipping quickly, and iterating — while also helping shape how customers interact with the platform through a new AI assistant that can understand intent and take action on their behalf.

This is a high-ownership role with significant surface area. You'll work directly with the Head of Product, partner closely with engineers, design, and customer success, and take over one of the most important product areas at the company — with real freedom to make it much better, and room to grow quickly as you prove out what you can own.

Own the Console experience end to end — information architecture, navigation, onboarding, configuration flows, empty states, errors, and how customers encounter complexity over time

Define how an AI assistant helps customers configure and operate the platform conversationally, including what actions it can take and how to make those actions understandable and trustworthy

Design workflow configuration that's expressive enough for advanced use cases while staying understandable to first-time users

Own the customer experience around integrations — authorization, permissions, object and field mapping, sync behavior, and failure and recovery states

Reduce the time and effort required to get a new account to a successful live deployment, and identify which manual moments should become real product experiences

Partner with engineering on the reusable capabilities underneath the UI — configuration, permissions, integrations, and system state — so recurring problems get solved once

Run usability sessions and customer conversations directly, translating friction and feedback into a clear point of view engineering and design can act on

Partner closely with Customer Success to separate one-off requests from the broader product problems worth solving