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Customer Value Architect AI SaaS

Job in Northern, Floyd County, Kentucky, USA
Listing for: Hawk
Full Time position
Listed on 2026-08-24
Job specializations:
  • Business
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 90000 - 140000 USD Yearly USD 90000.00 140000.00 YEAR
Job Description & How to Apply Below
Position: Customer Value Architect for AI SaaS Growth
Location: Northern

Hawk is seeking a Customer Value Partner to own the customer relationship from scoping through implementation and ongoing growth. You will drive value, retention, and expanded revenue by delivering Hawk's best practices and AI-enabled insights for enterprise customers.

You will manage the delivery plan end-to-end, build joint success plans, and own commercial outcomes while working with executives to demonstrate real business impact.

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