Product Manager – B2B

Payment Works is seeking a Product Manager to define, own, and evolve our ERP integration capabilities while scaling our partner ecosystem. This role sits at the intersection of product, engineering, and external partners, We’re looking for a Product Manager who will play a pivotal role defining the vision and strategy of our B2B payment-related solutions. You’ll collaborate with customers, internal teams, the VP of Product, the Partnerships organization, and C-level executives to execute on your growth initiatives.

• Strategy & Voice of Customer:
  You know where your products are headed and why it matters
  . Will actively engage with customers. Has a strong understanding of the market and competitive landscape and will drive a strategy that delivers measurable business results; including revenue growth, usage growth, customer acquisition and retention. Will perpetually strive for product differentiation that resonates with the market.
• Business and Financial Acumen
  : You uphold business objectives. Lead efforts to develop and present business cases that articulate product value, timelines, and financials to obtain organizational support.
• Decision Making:
  You ask the hard questions that others won’t. Will challenge the organization to keep the customer in mind while making difficult prioritization decisions that reflect the product’s vision, strategy, and goals.

• Establish the B2B Payments product vision & strategy to drive and support value we deliver to customers.
• Create business value: your objective is to create successful business outcomes through product insight and execution.
• Establish strong relationships with customers, users, partners, and to inform strategic and tactical roadmap priorities.
• Product owner responsibilities:
  Ensure user stories are “ready”, backlog grooming, close collaboration with Engineering team, release tracking, story acceptance, etc.
• Product lifecycle management from concept to launch.
• Lead, define, represent and communicate your product strategy to all stakeholders, both internal and external.
• Collaborate with internal customers, such as Payment Operations, to ensure the successful handling of payment files/instructions.

• Previous B2B payments experience is strongly desired.
• Working knowledge of NACHA and ISO
  20022 file format and handling processes is a plus.
• Minimum of 5 years of Product Management experience in fintech, security, and/or SaaS applications in any combination
• Experience in startups or small company environments
• Fluent in all aspects of Product Management and the Pragmatic framework from the “market side” (sizing, pricing, value-proposition, sales enablement) to the “product side” (roadmap, engineering-interaction, launches, user-tests, documentation) - to name a few.

• We have a proven market need and strong product-market fit.
• Our platform helps organizations automate and secure critical business workflows.
• We value team collaboration, creative thinking, and making meaningful impacts every day.
• We are nimble and move quickly—no two days are the same!
• We offer flexibility, unlimited PTO, and robust benefits to support your life outside of work.
• You’ll have a clear, direct impact on the experience of our customers and the effectiveness of our teams.

Applicants must pass a background check prior to being officially accepted for employment.

Job is remote; however, applicants must reside in one of the following states:

At Payment Works, we base our employment decisions entirely on business needs, job requirements, and qualifications. We do not discriminate based on race, gender, religion, health, parental status, personal beliefs, veteran status, age, or any other status. We have zero tolerance for any kind of discrimination, and we are looking for candidates who share those values. Applications from women and members of underrepresented minority groups are welcomed.

Payment Works is the vendor identity platform for B2B payments, serving as the front door to the ERP. Customers automate both vendor onboarding and updates, transfer ACH fraud risk, and digitize payments through the largest network of authenticated payees.