OEMS Business Office Manager

Agency Dept of Health and Human Services Division Health Service Regulation Job Classification Title Business Officer II (NS) Position Number  Grade NC17

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

The Business Office Manager provides leadership, direction, and operational oversight for the OEMS Business Office, ensuring that all business office functions are effectively executed in support of organizational goals and program operations. This position is responsible for supervising business office staff, monitoring workflow and performance, and ensuring timely, accurate, and compliant completion of fiscal and administrative activities across multiple funding streams and program areas.

Key responsibilities include oversight of daily business operations related to grant management
, budgeting
, procurement
, travel administration
, financial reporting
, and compliance activities
. The Business Office Manager ensures consistency and accountability in business processes by establishing priorities, standardizing procedures, identifying process improvement opportunities, and implementing operational efficiencies. This role provides direct supervision and technical guidance to the Budget Officer, two Business Office Coordinators, and an administrative specialist II. The Business Office Manager is responsible for coaching and supporting staff, resolving operational issues, providing technical assistance, and ensuring staff have the tools, training, and resources necessary to perform effectively.

The Business Office Manager also serves as a key liaison between program leadership and business operations, providing operational support, ensuring adherence to policies and funding requirements, and promoting effective coordination between programmatic and fiscal functions.

• Ability to supervise staff, coordinate workflows, manage performance, and support employee development.
• Skill in identifying operational challenges, improving business processes, and implementing efficient solutions.
• Strong analytical, organizational, and problem‑solving skills with the ability to manage multiple priorities.
• Ability to interpret fiscal regulations, apply policies and procedures, and ensure operational

THIS IS A TIME-LIMITED POSITION: DURATION 48 MONTHS. Salary Range: $60,881 - $106,544. This position is 100% federally funded.

Oversee daily business operations related to grant management, budgeting, procurement, travel administration, financial reporting, and compliance activities. Ensure consistency and accountability in business processes by establishing priorities, standardizing procedures, identifying process improvement opportunities, and implementing operational efficiencies.

The Division of Health Service Regulation oversees medical, mental health and adult care facilities, emergency medical services, and local jails. We check to see that people receiving care in these facilities are safe and receive appropriate care. We make certain that medical buildings are built only when there is a need for them.

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Visit website for State Benefits Supplemental and Contact Information.

The North Carolina Department of Health and Human Services (DHHS) is an Equal…