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Process Improvement Advisor, Customer Intelligence

Job in Northern, Floyd County, Kentucky, USA
Listing for: Oriental Bank
Full Time position
Listed on 2026-08-27
Job specializations:
  • Business
    Customer Success Management, Data Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 85000 USD Yearly USD 60000.00 85000.00 YEAR
Job Description & How to Apply Below
Location: Northern

Oriental Bank is seeking an Advisor, Customer Intelligence (Process Improvement) to drive data-driven process enhancements within Customer Intelligence & Operations. Reporting to the Team Lead or Manager, you will map current and future state processes, analyze metrics, and develop efficient workflows that improve productivity and compliance.

The role is hybrid, based in San Juan, Puerto Rico, requires collaboration with cross-functional teams and strong English and Spanish communication skills,

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