Retirement Plan Administration SME
Listed on 2026-09-15
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Business
Business Analyst
Retirement Plan Administration SMEThe Position:
We are seeking motivated, experienced professionals with deep expertise in defined contribution retirement plans, plan administration, recordkeeping services, and large scale transformation initiatives to support the Federal Retirement Thrift Investment Board’s modernization and recompete of its recordkeeping services. The Retirement Plan Administration Subject Matter Expert will provide strategic and technical leadership in evaluating the current recordkeeping environment, defining future state requirements, conducting industry research and gap analyses, and developing acquisition and transition strategies.
This position requires strong leadership, analytical, communication, and stakeholder engagement skills, as well as the ability to translate complex industry, operational, and technical information into actionable recommendations. A successful candidate will collaborate with agency executives, industry experts, and cross-functional teams to support a complex, long term acquisition serving the nation’s largest defined contribution retirement plan. Responsibilities for the role will include:
- Provide strategic and technical leadership for the evaluation and modernization of large, complex defined contribution recordkeeping and plan administration services.
- Serve as a senior subject matter expert on defined contribution plan administration, recordkeeping operations, participant services, technology, customer service, and industry practices.
- Lead or support current state assessments, discovery activities, process reviews, gap analyses, and development of future state recommendations.
- Define business requirements, desired outcomes, performance expectations, and strategic priorities for the future recordkeeping environment.
- Advise agency executives and project stakeholders on recordkeeping industry trends, leading practices, service delivery models, and transition considerations.
- Conduct or oversee market research, industry benchmarking, analysis of alternatives, and development of business cases for major recordkeeping decisions.
- Evaluate plan features, operational processes, service costs, customer service models, technologies, and other considerations affecting plan participants and beneficiaries.
- Lead the development of process models, requirements documentation, executive summaries, presentations, strategic recommendations, and other major deliverables.
- Plan and facilitate meetings and working sessions with agency executives, industry experts, project teams, and other stakeholders.
- Identify and communicate strategic, operational, technical, financial, and transition risks to agency and project leadership.
- Provide leadership, direction, quality oversight, and subject matter guidance to consultants, research analysts, and other project team members.
- Collaborate with acquisition, integration, cost modeling, and research teams to ensure a cohesive acquisition and transition strategy.
AtCenseo, we are looking for unique candidates whose passion and enthusiasm willhelp shape
Censeo’sclient insights and workplace culture.
Our staff have a wide range of backgrounds, areas of expertise,personality types,and favorite breakfast foods.
Our clientand culturalsuccessesarerooted inour team’sinnovation,creative problem solving, andcollaboration. The unique perspective that you bring and the way you tackle problemsaremuch more important to us than what’s printed on your diploma. Some of the core qualifications for the role include:
Required:
- Master’s Degree or Bachelor’s Degree in business administration, finance, economics, information technology, or a related field.
- Minimum of 8 years of professional experience in research, analysis, consulting,…
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