Product Manager

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Ready to shape the future of People technology at Southwest? As a People Product Manager, you will define and drive the product strategy, roadmap, and priorities for Talent Management, Recruiting, and Workforce Planning solutions within the HR Product Management Team. You will partner with business stakeholders, Product Teams, Technology, and vendors to understand customer needs, evaluate tradeoffs, and deliver technology capabilities that create meaningful business value.

In this role, you will translate strategic objectives into prioritized product initiatives, guide requirements and delivery, and ensure alignment across Workday and adjacent platforms. Beyond implementation, you will be accountable for adoption, value realization, and continuous improvement, helping Southwest deliver innovative People solutions that support Employees throughout their career journey.

The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.

U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Responsible for identifying customer needs and continuously refining Epics into Features, prioritizing and sequencing them on the PI Roadmap, and working with Product Owners within the ART to translate Features into Stories that will satisfy the Product Vision

Responsible for Product completeness by creating Feature Acceptance Criteria, maintaining the Feature Definition of Done, and by accepting Features

Collaborates with Architects and other technical People to ensure the solution effectively addresses the functional and non-functional requirements while maintaining technical excellence by understanding and sequencing Enabler work in the Program Backlog and Program Kanban

Collaborates with Change Management to prepare for product release (education, documentation, training, etc.)

Participates in PI planning by defining and presenting the business intent, planned Features, and highlighting any known dependencies and milestones throughout each Program Increment, and providing fast Program-level decisions within the event

Leads Feature definition and refinement including establishing feature acceptance criteria

Leads the System Demo to evaluate working software and help to assess business value delivered against the business intent

Provides input and feedback to Epic Owners on new and existing Epics, with customer needs in mind

Participates in the economic prioritization of Features and Enablers using techniques such as Weighted Shortest Job First

Skilled in leading activities to support the delivery work including product launch communications, training materials, user acceptance testing, business validation, success criteria measurement and analysis, and post-deployment analysis to identify improvements

Ability to communicate clearly complex business needs to leaders,…