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Senior Strategic Customer Success Leader Renewal

Job in Northern, Floyd County, Kentucky, USA
Listing for: Hirebridge
Full Time position
Listed on 2026-08-29
Job specializations:
  • Business
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below
Position: Senior Strategic Customer Success Leader: Growth & Renewal
Location: Northern

Sovos seeks a Senior Strategic Customer Success Manager to partner with our most strategic customers post-sale, driving value outcomes and revenue retention. You will translate goals into actionable plans, align cross-functional teams, and lead executive reviews to demonstrate progress and value.

You’ll drive product adoption, manage risk, and collaborate with renewal and sales teams to identify expansion opportunities. A strategic, proactive communicator with a global view will excel here.

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Position Requirements
10+ Years work experience
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