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Senior AI Customer Success Manager - Hybrid Enterprise

Job in Northern, Floyd County, Kentucky, USA
Listing for: Intercom
Full Time position
Listed on 2026-08-30
Job specializations:
  • Business
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 135270 - 161575 USD Yearly USD 135270.00 161575.00 YEAR
Job Description & How to Apply Below
Location: Northern

Fin, the AI Customer Agent company, is hiring a High Touch Customer Success Manager to partner with our largest customers and guide their AI Agent transformation. You’ll work with C-suite leaders and Support teams to scope projects, drive adoption, and achieve measurable business outcomes.

You’ll translate requirements into Fin designs, help with configuration and strategy, monitor usage for risks and expansion, and lead plans with executive sponsors.

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Position Requirements
10+ Years work experience
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