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AI‑Driven Enterprise Customer Success Manager
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-30
Listing for:
Phrase
Full Time
position Listed on 2026-08-30
Job specializations:
-
Business
Customer Success Management
Job Description & How to Apply Below
Phrase seeks an AI-native Customer Success Manager to own a portfolio of high-touch accounts in the US market. You will drive renewal rates, retention, and expansion while leveraging AI tools like Claude and Planhat to inform decisions and strategy.
You’ll partner with Sales, Product, and Support to deliver measurable business outcomes for large brands across localization and content operations. Based in the US with availability across time zones, you will build strategic plans, own renewal
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