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Strategic Customer Success Lead Value

Job in Northern, Floyd County, Kentucky, USA
Listing for: Alvaria, Inc.
Full Time position
Listed on 2026-09-01
Job specializations:
  • Business
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 115000 - 125000 USD Yearly USD 115000.00 125000.00 YEAR
Job Description & How to Apply Below
Position: Strategic Customer Success Lead: Renewals & Value
Location: Northern

Alvaria, Inc. is seeking a Senior Customer Success Manager in the United States to own renewal and retention across a portfolio of strategic accounts. You will partner with Account Executives, Support, Services, Product, and Leadership to drive measurable value and successful renewals.

You will lead proactive health reviews, drive adoption, and articulate business impact to executives, ensuring long-term customer outcomes and satisfaction across diverse industries.

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