Product Consultant - RJ Bank Operations

Job Description Summary

As a member of Operations, uses knowledge and skills obtained through experience and/or training to assist with the overall management of assigned functional area. This includes collaborating with the management team to identify opportunities for operational efficiency and productivity improvements and assisting with special projects. Working under limited supervision and with a level of autonomy, this individual will contribute to all phases of process improvement, bringing an innovative spirit and analytical mind to enhancing existing processes and procedures.

Contact with internal customers is required to identify, research, and resolve problems.

Works hands-on with internal customers and stakeholders to understand business processes. Reviews operational procedures and methods, maps current business processes, defines and analyzes business activities, conducts benchmarking activities to identify best practices, and recommends changes for improvement. Consults with users to identify, analyze, refine and document business requirements. Locates, gathers and analyzes information to find potential solutions to issues, as well as best practices.

Evaluates the potential benefits of such solutions to the organization. Proposes recommendations for process improvement. Documents business and technical requirements for desired process solutions. May serve as a functional subject matter expert (SME) to provide internal consulting services to assigned functional area(s). Coordinates activities with other functional areas, and facilitates the implementation of cross-functional business system modules, models and/or enhancements.

May lead the work of others and provide cross-training, coaching and mentoring, as required. Facilitates and participates in user testing of process and enhancements and core systems. May serve as a liaison between client business units and technical business units by analyzing business and user needs, defining requirements, and representing the user in the design, development, validation and implementation of appropriate technology solutions.

Assists with special projects, and involvement in day to day operations, as required. Performs other duties and responsibilities as assigned.

Please note:

This role is not eligible for immigration Work Visa sponsorship, either currently or in the future.

Bachelor’s:
Accounting, Bachelor’s:
Business Administration, Bachelor’s:
Finance

General Experience - 7 to 12 months

Travel Less than 25%

Hybrid

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave);

and parental leave.

• medical, dental, and vision
• life insurance
• critical illness insurance and accident insurance
• disability benefits
• retirement savings
• paid time off (including vacation, holidays, and sick leave)
• parental leave

Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

• Grow professionally and inspire others to do the same
• Work with and through others to achieve…